New American Funding Loan Officers Lead the Industry in Customer Service
- posted 3.13.2018
- Taylir Paynter
SocialSurvey, an online reputation management service, has announced that 16 Loan Officers from New American Funding ranked in the Top 100 Loan Officers for Customer Satisfaction, which is the most representation from any mortgage company in the nation. New American Funding’s Amber Ernst tied for the #1 spot, Johnny Dykes ranked in the Top 10, and New American Funding won the award for Top 10 Large Mortgage Company for Customer Satisfaction.
For the list of winners visit: https://www.socialsurvey.com/top-performers/
The Top Performers Awards for 2018 are determined by online customer reviews generated through SocialSurvey. The other New American Funding Loan Originators who won the award are:
“We’re proud to not only have so many of our Loan Officers recognized, but to lead the nation with the most originators on the Top Performers list of any mortgage company is a tremendous honor,” said CEO Rick Arvielo. “We work diligently to help our originators successfully build a positive online reputation. It’s rewarding to see them receive this outstanding accolade.”
New American Funding builds an online brand for its originators by surveying borrowers after each loan. Originators don’t have to lift a finger to garner positive reviews because it’s automatically done for them using SocialSurvey’s technology.
Due to superior customer service, New American Funding and its originators have generated more than 29,000 positive reviews through SocialSurvey. The lender also helps originators build their business by providing a range of tools including:
- A library of on-demand videos.
- Customizable, co-branded marketing
- A suite of mobile apps – GoGo LO, GoGo Partner, GoGo Home – to do business on-the-go.