Family-owned, New American Funding is an independent mortgage lender headquartered in Orange County, California, that is dedicated to helping other families and individuals improve their quality of living through home ownership. In 2003, founders Rick and Patty Arvielo combined their expertise to create a progressive business that quickly grew from a 40-employee call center into a national mortgage banker and industry powerhouse.
Leveraging technology and streamlined operations, they created a lending process that became highly efficient. Rick used his technical aptitude to design the New American Funding business model around timesaving software, while Patty provided crucial insight from her extensive mortgage background that ultimately brought the entire loan process in-house.
Her hands-on cultivation of a top-producing salesforce that shared her passion for the community and her drive to succeed enabled the company to achieve industry-leading loan closing times. Rick continued New American Funding’s forward momentum by capitalizing on his expansive marketing knowledge to spearhead the development of a state-of-the-art marketing division and a full in-house production studio where cutting-edge video content is routinely created.
The mortgage company has continued its acceleration by utilizing innovative technology such as a suite of mobile apps, featuring GoGo LO, an on-the-go version of New American Funding’s proprietary CRM software. GoGo LO increases productivity and makes the job of processors, underwriters, and production assistants easier.
As the leadership has maintained a forward-looking approach, New American Funding formed the Latino Focus Committee in 2013 to address the challenges Hispanic consumers face in their pursuit of home ownership. The committee upholds a passion for serving the community by participating in volunteer work and coordinating educational events for Latino Americans. The goal from the beginning has been to enhance the quality of their lending experience.
After 15 years in the mortgage business, New American Funding has continued operating off of its foundational principles, which has enabled the company to employ about 3,100 individuals, establish approximately 200 nationwide branches, maintain a servicing portfolio of over 120,000 loans for $29.5 billion. The company is a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer that operates its own builder and real estate based lending divisions, as well as a large loan-servicing unit. The company has achieved tremendous business success in a short time frame, and believes their family-like culture that emphasizes teamwork, unity, and fun is what sets them apart.