I honestly couldn’t have asked for a better loan officer than Robby . Robby was exceptional from start to finish. From our very first conversation, he provided clear insight into the process without ever being overbearing. He was patient, communicative, and extremely respectful of my timeline. I had attempted this process before and gave up because of constant pressure and nonstop calls, but Robby was the complete opposite.
Originally, I told him I wasn’t planning to move forward until September, he didn’t disappear or try to rush me. He stayed in touch, gave me space, and supported me at my pace. And when things shifted and we moved forward earlier, he handled everything with patience and professionalism.
His processing team also deserves major recognition. They were outstanding in working with the seller, securing amendments, and handling critical items quickly and accurately. They communicated clearly, sent extension amendments automatically when needed, and made the entire experience smooth. I never had to chase anything down.
As a first-time homebuyer with limited knowledge, I expected this to be overwhelming but it wasn’t. I’m still in disbelief at how seamless the process was. I am a Home Owner ??! Robby tailored everything to my situation, guided me through major decisions and changes, and made sure I never missed important deadlines.
I would recommend him without hesitation especially to first-time buyers or anyone nervous about the process. From the very first conversation, I knew he was the person who would help me get to the finish line, and he absolutely delivered. ??