Mr. Toney was an amazing loan officer to work with. As a first-time homebuyer, I had a lot of questions and concerns, and he was there every step of the way. He even encouraged me to shop around and find the lender I felt most comfortable with, which showed that he truly cared about what was best for me.
He was always willing to hop on the phone, and he never hesitated to explain things again when my father joined our calls. I especially appreciated how direct and honest he was throughout the process. Every question I had was answered with patience and care.
When I told him that the numbers on one home did not make me comfortable, he completely understood. There was no pressure at all. After my realtor helped me find another home that was a better fit for my budget, I came back to Mr. Toney, and he made sure everything worked in my favor. He even helped me find a grant that assisted with my closing costs.
I feel incredibly blessed to have worked with Mr. Toney. Between all of our phone calls, including many three-way calls with my parents, he started to feel like part of the family. He is truly the reason my experience was such a great one. It was a privilege to work with someone who cared so much and was so dedicated to helping me through the home-buying process. I highly recommend him to anyone, especially first-time homebuyers.