Thomas Bertin

excellent experienc t. No surprises good communication.

process was made very simple and move along easily. Thanks to the NAF Staff..

Two awesome folks

The process was smooth and fast. Thank you

Thomas was excellent and always took time to explain everything clearly so I understood each step. He was responsive and made the entire transaction feel smooth and stress free. I would absolutely recommend him to anyone looking for a great loan officer!

Thomas was great, and felt very committed to getting us to the closing table!

Oh, the experience is memorable. Thomas was good. Things took a bad turn when we were informed by the \"Concierge\" regarding an early closing date, and he wanted to get us set up with things i.e. Internet, alarm system etc. (not Utilities.) I noted a tone of frustration with him when we were not interested in other products he spoke of. Then came Tran Le, repeatedly requesting documents that were already provided. Finally about the fourth time with one document Tran spelled out what was actually needed. I am not in this business. I do think some fine tuning would help. This turned out to be a clear cut case of too manyncooks in the kitchen. I am glad Thomas always responded in a timely manner and was able to answer the questions, and reduce frustation levels. Thomas gets good marks.