My husband and I put in for a tentative loan approval with Total Mortgage, and were connected with Mike once we were approved. Mike was so friendly, knowledgeable, and helpful when it came to all the questions we had as first home buyers. Once we found the home we own now, Mike handled the entire process with care and efficiency, especially when it came to working with realtors on both sides. I know Mike is technically 9 to 5, but he worked long hours and into the late evening for us just to provide us with the best customer service possible. That is going above and beyond to say the least. Mike was FANTASTIC, and we can’t wait to work with him again whenever we decide to move or purchase another property. Thank you, Mike!!!