Kris Zeigler is a true gem. As a first time home buyer, my husband and I were very confused and ignorant about most of the mortgage and lending process. We had a lot of questions and felt a little intimidated about all the steps we had to go through to get our loan approved. Kris was referred to us by our realtor, and we are so happy she was.From the first phone call, Kris worked quickly and efficiently to preapprove us so we could begin the home-hunting. When we found our dream place, Kris sat down with us and took us through every page of every document, answering questions and explaining things in a way we could understand. Not only was she thorough, she put our worried minds at ease. And she did all of this with a smile on her face. We are so thankful for Kris Zeigler! And we definitely recommend her. If we could give her more than 5 stars, we would!