Jonathan Lindsey

Communication, was in process of closing on a house but the Loan processor Tammy was unresponsive to multiple attempts of contact specifically during the crucial time of closing, when I needed some updates, the title company even notified me that they had to re-submit the same documents mutiple times around the time of closing, it cost me to close 2 days late which i had to cover out of pocket for 150 dollars. Communication and promptness is key in business specifially when catering to your clients. Jonathan was pretty responsive in my inquiries, he did a good job. Overall experience 7/10, could of been bit better, espcecially for a new home owner not knowing the waters. Thank you!

They made it quick and fast

Jonathan kept me in the loop with how the transaction was going and we closed ontime with no drama. My favorite way to do business.

I was transfered between multiple loan officers during the course of purchasing the home. Requirements were not clearly communicated during the handoff and I had to reset expectations several times. My intention was always to take out the smallest loan possible and not include home owners insurance as part of escrow as I would be paying the loan in full within a week of closing. I however struggled with getting the loan officer to understand this as well as receiving the payoff statement. Was told repeatedly there was a system glitch that was preventing the script from running. This was eventually escalated and a manual payoff statement was provided.