John Golobic

This was my first time buying a property. I know I was not familiar with the process, but I found many things confusing and insufficiently communicated. For example, when I requested status on the closing process, I was told the lender was waiting for addittional documentation from the title company. After that, I was called on a Friday during the late afternoon and told the process was \"stuck\" because employment verfication was not received or didn't come thru. This was not the correct situation. They had verified my employment but they needed to confirm I was able to work from Pennsylvania. This is very different from telling somebody a Friday afternoon that they couldn't verify their employment. I have worked in HR for over 10 years and one understood rule is that you do not call a customer with \"bad\" news going into the weekend. There were other issues with verifying the work address and I had to go into Equifax to run a report that came up right when I was told it wasn't coming right. In addition, the seller was not happy with how the entire process went. She wasn't please with the delays, communication, etc. For example, I had to tell the processor the sellers needed to be communicated about the closing date a week ahead of time. I feel like the expectation was to be ready from one day from another but this was not possible because of work.

John made this a great experience from start to finish. He is an excellent communicator and is always responsive, whether by phone, text, or email—even after hours and late in the evening. He takes the time to answer every question thoroughly and explains even the most frustrating or complicated aspects of the process in a way that is easy to understand. What stands out most is how quickly he listens to and applies feedback. He adapts almost instantly to accommodate his clients' unique needs and personalities, making the experience feel truly personalized. John is knowledgeable, professional, patient, and genuinely cares about helping his clients succeed. Overall, he is an outstanding agent and a pleasure to work with.

Very informative and helpful

Quick communication

Sara with somewhat troublesome, took some time to get responses at times. Caught a few errors in some documents was quickly fixed. A lot of information regarding bank accounts deposits made in my bank account. Some other guy extremely personal with me putting over 50% down on the house and an excellent credit rating over 800 points. I know my local banks I would not have had as much trouble. I understand these are rules they may have to follow that simply unrealistic with instant equity in the home. Overall good experience John kept all of his promises and closed as soon as he could. I don't buy houses often so the process is cumbersome for me Jon help make it easiest possible.

John was ext knowledgeable and helpful throughout the process

Friday / May 1, 2026 / 9:30 a.m. CST / John's correspondence was always timely.