This was a scary process because it is one of the largest purchases people will make in their lives. It was my first time buying a home. I worked directly with Conrado Perez. He was very knowledgeable about the loans and what I needed to do to qualify for what I wanted. If he didn't know, he would find out. Conrado left no question unanswered. He took the time to review and go over each line item on my documents. Lastly, he was very responsive whenever I contacted him. I truly believe that a customer will become a lifelong customer when all the T's are crossed and the I's are dotted and Conrado definitely made that happen. In the end process, I had no questions because he had explained everything to me. Thank you!