Janelle Okuma Sr. Loan Officer

Julio E.

Transaction Completed:
12/4/2024

"Refinancing my home felt like a daunting task at first, but Janelle Okuma made the entire process smooth and stress-free. From the very beginning, Janelle demonstrated professionalism, exceptional knowledge, and genuine care. She took the time to explain every detail clearly and answered all my questions with patience, ensuring I felt comfortable with each step. Janelle was incredibly proactive, keeping me updated throughout the process and addressing any concerns promptly. Her attention to detail and dedication to finding the best solution for my needs were remarkable. Thanks to her efforts, my refinancing experience was not only successful but also enjoyable. I highly recommend Janelle Okuma and New American Funding to anyone considering home refinancing. She truly goes above and beyond for her clients!"

Christopher Lynn

Transaction Completed:
11/5/2024

"The level of professionalism and infor was most helpful."

Kathryn Marie

Transaction Completed:
10/30/2024

"Janelle was amazing to work with! Very responsive and thorough. Even though we've never met and live in two different states, she made me feel like a friend. Even checking in when hurricanes hit! That personal experience was unexpected as it's rare in customer service these days!"

Renae C.

Transaction Completed:
10/23/2024

"Janelle was absolutely the best. She is a tremendous commucator. I received emails, texts, & calls. She was prompt to return my calls and gave me directions through out the process. Janelle is easy to talk and always pleasant. She made this process the best. Thank you."