#1 in Customer Satisfaction
among Mortgage Servicers!
- J.D. POWER
For J.D. Power 2022 award information, visit jdpower.com/awards.
My name is Jacob Fragoso, and I am proud to work with the community on behalf of New American Funding. As a highly-skilled Sr. Loan Officer, NMLS #2076839, my goal is to provide the best customer service possible along with knowledgeable, unbiased advice.
It's a seller's market, and cash buyers have the advantage, but you can still compete and win. To stay competitive as a homebuyer you need to become a CASH BUYER! That’s where Buyer Accepted, exclusively offered by New American Funding, can help.
Every story of home buying is unique, we offer a variety of loans to meet our clients' needs.
Our Director of Legislative Policy & External Affairs Discusses His Road to Being Elected Head of the Washington D.C Bar Read More
Mission Statement: The New American Dream initiative combines hard work, integrity, a team effort, and continuous learning to increase the rate of Black Homeownership in America. Our purpose is to provide racial equity and build consumer confidence through home buying education, accessibility to credit, and mortgage industry career opportunity awareness to black communities. We're Committed: At New American Funding, we believe in the power of Black Homeownership. We take great pride in creating opportunities for all communities and are committed to bridging the racial wealth gap. It's why we come to work each day.
"Jacob has the ability to create trust and although everything was handled through email and telephone, I felt I got to know who Jacob as a person. He is willing to go above and beyond and understands what customers services is and takes it to another level. As a first time buyer Jacob made sure I was educated on all options and provided me with material to increase my knowledge on all aspects of home purchasing to homeownership and throughout the process I never felt that he was doing something that wasn't in my best interest. Thankful I got Jacob to walk me through this first time experience."
"Clear consistent communication"
"Accurate updates made this process painless."
"Jacob is very knowledgeable and supportive. He is very good at communicating what you need to do to get the most money out of your loan. He called me almost every week to check on my home process."