Alex Henslee Sr. Loan Officer

Mariza G

Transaction Completed:
11/28/2025

"I am completely satisfied with the experience as Alex Hensley and Raquel Chavez provided exceptional service every step of the way. They were available to answer questions and communicated effectively throughout the process. Sincere appreciation for Raquel for the outstanding service. She made me feel valued by taking the time to understand my needs and explain clearly each step of the process. Alex also did a wonderful job understanding my needs. Both were professional, patient and genuine. This level of attention made the process smooth and stress free."

Renee

Transaction Completed:
11/17/2025

"Alex and Cindy were amazing and kept me informed throughout the loan"

Linda L

Transaction Completed:
11/15/2025

"My credit cards were to be paid from the loan and have not bern been paid. They are sending me notices to pay them. I don't iunderstand what happened. I don't have enough money from the loan to pay them off"

Gennifer A.

Transaction Completed:
11/11/2025

"I was in a really tough financial spot - going through a divorce, bills piling up, and genuinely panicking about how I was going to manage everything as a single parent. My friend Jess recommended looking into a second mortgage to consolidate my debt, and since I was already with New American Funding for my first mortgage, I reached out to them. Alex was fantastic from the very beginning. He could tell I was stressed and emotionally overwhelmed, so he didn't waste any time getting things moving. He was friendly, had a good sense of humor, and explained everything in a way that made sense without making me feel embarrased. He understood the urgency of my situation and acted on it immediately. Amanda, my loan processor, was equally great. She was really nice and kept everything moving as quickly as possible. Anytime I had questions or needed an update, she was responsive and helpful. The whole process took less than a month, which was way faster than I expected. I went from seriously considering bankruptcy to having a real solution. Alex and Amanda made what could have been a nightmare into something manageable. They genuinely seemed to care about helping me, not just checking boxes on an application. I'm really grateful for how they handled everything during one of the most stressful times of my life."