New American Funding Reviews
Review by Ryan Kay for Anonymous Anonymous
Completed transaction on February 6, 2025
Very pushy. When asked for why you need this the answer is either its the law or not my job. Customer service sucks.
Review by Susan Klement for Anonymous Anonymous
Completed transaction on February 6, 2025
Don't work with Alma Perez. In May 2023 she literally lied to me. She told me she heard my offer on a house was being accepted and wanted to rope me into a loan one day before she went on vacation. There was no acceptance of my offer. The house was taken off off the market altogether, without a sale. So she flat out lied to boost her numbers and lock me in a loan without a house. What a fraud.
Review by Edna Pelas for Anonymous Anonymous
Completed transaction on February 6, 2025
I unfortunately had a very bad experience with Steve Schauer @ New American funding. I had 2 different conversations with Steve Schauer about locking in my rate and he repeatedly said to wait wait wait and then when I pretty much demanded to lock in my rate, we were at a 4.25%. However other lenders were offering less, but due to the buyer incentive of $8000, I had to go through New American funding to purchase my home. Then when we go to sign documents at the title company, there was origination fees of almost $2500 that were not supposed to be there. When my realtor reached out to Steve’s boss he was told that the 4.25 interest rate I received, was a buy down, and that was a incorrect. Steve Schauer then tried to say that I was incorrect, until we had to screen capture the conversation I and Steve Schauer had over a text message, proving the 4.25% was with zero buy down points. After I was able to prove Steve Schauer was wrong, they removed the $2500 (Origination fees) And re-issued new docs for us to sign. Had a not kept that conversation via text, Steve Schauer would have continued to say I was incorrect and we would’ve had to pay that extra money. So I would not recommend Steve Schauer or new American funding to anyone!!
Review by Beau Bowers for Anonymous Anonymous
Completed transaction on February 6, 2025
This was a horrible experience. I was told many different things, loan officer was non existent, I constantly had to resubmit paperwork because they "couldn't find it." Finally just told them to forget it.
Review by Jim Rooney Jr for Anonymous Anonymous
Completed transaction on February 6, 2025
Very disappointing. When there were questions we were ignored. Had no sense of urgency. Would not recommend.
Review by Jeffery Nielsen for Anonymous Anonymous
Completed transaction on February 6, 2025
Beware of this company they had us ready to close on our house and hrs before closing said we didn't qualify they are a bunch of rip offs they tried putting us in a higher rate and more monthly payment thanks Joe and we lost are apartment in the process
Review by This is Our Life with 3 Kids for Anonymous Anonymous
Completed transaction on February 6, 2025
Do NOT deal with Company, they are rude and ignorant and will screw you over and take money when they did nothing for you!!! DO NOT DEAL WITH THIS COMPANY!!!!!!!! I give them Negative 5 Stars!!!!!
Review by Salon Store John Stockton for Anonymous Anonymous
Completed transaction on February 6, 2025
Branden Moore has been more than difficult to deal with. It has taken close 2 additional months to get the deal closed. We have bought and sold 30 homes and never had it taken this long. The papers that they are requesting from the buyer could easily have been brought and signed at the closing table. I left a message to get additional information and no reply. Communication has been fragile at best.
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