New American Funding Reviews
Review by Tracy Archer for New Barlow
Completed transaction on June 5, 2025
Communication at all times is very important in the process of purchasing a home. This was my first time unlike my husband and I had many questions that went unanswered. I sent numerous emails in which I still have, after awhile I felt like I was being bothersome to Nancy. I sent her and time an email expressing all my concerns and feelings about this first time experience for me no response! I started being excluded off email then it got to the point she would only communicate with my husband.
Review by Justin Veillette for New Barlow
Completed transaction on June 5, 2025
No communication skills what so ever. My insurance guy knew my closing date before I did. Besides the interest rate it was overall a miserable experience.
Review by Lavell Barnaba for New Brown
Completed transaction on June 5, 2025
The communication was the worst I've ever experienced in a company. Becky and her team really need to work on being more profession when it comes to questions about the whole process of borrowing money.
Review by April Hood for New Brown
Completed transaction on June 5, 2025
Better communication and process done in a timely manner
Review by Michael McDaniel for New Brown
Completed transaction on June 5, 2025
Lack of communication. During my refinance I was told at the last minute days before closing that a program they called me about 3 months ago in December ended and the initial rate we signed and agreed on 2.7 percent was not available anymore and would not be honored. They changed the rate to 3.3 the week of closing. I stayed professional but i wad pissed. I will take my business elsewhere the first chance i get. This was bad business!! Im highly disappointed with New American Funding!!!
Review by Carolyn Early-Harrell for New Brown
Completed transaction on June 5, 2025
The process would've been pleasant had it been taken seriously. Documents were misplaced continuously, papers weren't sent on time for closing, everything has to be expressed to customer so that they can govern themselves accordingly & if you don't do something, it's not good to try & make the client look bad. There needs to be some additional on the job training to make sure everything is carried out in a professional manner.
Review by Russell Middleton for New Brown
Completed transaction on June 5, 2025
By telling us what to do and how to do it. Thanks Miss Becky Brown you are the greatest
Review by John Jackson for New Brown
Completed transaction on June 5, 2025
matching my competitive rate without points, better communication, more accurate numbers to match my desired down payment, rate lock 60 days out,
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