New American Funding Reviews

Dale was supposed to contact me but never did. I never spoke with the company even though I kept receiving emails that a connection was going to be made.

From start to finish it was like pulling teeth to get Bridgette to do anything for the loan. We started communicating in August about starting the loan but she actually did not submit my application until October when I finally told her to stop stalling or I would find another lender. Big red flag this was going to be a bad experience, I should have listen to myself. She would not call me back to save her life until I blasted her on a group email with the other members of the team helping with my loan. Jessica from the reno team was a great help! Only bright light in the whole transaction! Bridgett, the closer, funder or someone requested my escrows be applied to my balance instead of refunded to me and when I tried to get it corrected I was told my lock would expire and I would have to pay an extension fee for your company's error. I also reached out to Bridgette's boss Milt he took my call heard my concerns and said he would look into it and call me back...I assume he is doing some deep diving because I am still waiting for that call. We closed Dec1st should of funded on Dec 6th but on the 6th the title company was calling to say we could not fund because they still did not have the docs needed. We resigned on 12/7. Very Disappointed with how things were handled with no apology. I am also a lender so I understand the business. This was just disrespectful and careless to say the least!

Stay away from this guy. Won't be recommending Joe to anyone. Poor communication and definitely not well informed.

Meghan is terrible, never gets back with you, makes you feel like you are bothering her, does not explain anything or answer questions. Nina isnt as bad but not the best. Ally made this experienxe so much better

I have had the absolute worst experience with this company. Absolutely no communication, not only with me but amongst themselves. Their underwriting department has to have the most uneducated people on the planet. Never again.

NAF was abysmal. I would never recommend this company, the incompetence shown by the employees from every department is ridiculous. My closing date was delayed twice by them not having paperwork ready that should have been handled weeks in advance. They were constantly dropping the ball and asking additional questions that they should have asked when they first received the documents. The delay of my closing even impacted my move. Avoid this company at all costs.

Buen día Sr Padron, por favor responda a mis correos sobre la devolución de mi dinero y de los appraisal que se volvieron a realizar. (Translated by Google) Good day Mr. Padron, please respond to my emails regarding the refund of my money and the re-appraisals.

Started out great. She was very helpful in trying to help me buy my first house. I finally got everything finance wise squared away and when I got her all of the paper work that was needed she disappeared and made no contact with me for two weeks. When she finally contacted me she told me she had went on vacation for a week and turned her phone off. She didn’t let me know she was going on vacation until she was there and didn’t try to get me in contact with someone that could help me while she was out of the office. Hopefully she doesn’t treat the rest of her clients this way.