New American Funding Reviews

Tried to get a home improvement loan. The woman handling my account was friendly, but after over 3 months of bouncing around, ended up over $1,200 in the hole, over $700 of it charged to my account after the fact, and without my knowledge, or warning. Dropped my credit score considerably. Ended up getting a loan elsewhere. No home improvement, just a credit consolidation.

94 days to close a refinance and I was charged for the lock extension fees that I was completely not responsible for. Messy from the beginning. I don't recommend this company.

As a former loan officer of nearly 20 years, one business trait was paramount! UNDER Promise and OVER Deliver. My family was enticed by this companies marketing campaign and low rates. Radio Blasts and endorsements from KFI Radio's Bill Handel, encouraged them to apply. A conforming loan, 60%LTV, Ratios under 40 with Fico Scores above 800... Would seem to be a slam dunk. 30 days later, no loan docs, and one issue after the other. The rates and fees are great.. BEWARE...If you are.. IN A HURRY!

Poor experience - the process took two months longer than promised. Communication was lacking, particularly when we got to closing. I would not recommend doing business with New American Funding.

American Finance is not a 5 star company although the charge like one they are far from it, my experience was horrible, first they pump you up , you give them everything they need , the appraiser was quick with there part, underwriting kept asking for something that I couldn’t give them then had to send updated statements again then had to have the appraisal again cause of the loan number or something didn’t match so after 38 some days we finally closed on a Wednesday night, I was given an option to have my cash out money wired or a check fedexed and I chose wire and waiting for my money in the bank and got a check in the mail, mind you that there didn’t have to be a signature to the recipient, who knows who could have took all the checks in that envelope, I even gave them a voided check and filled out the information for direct deposit, WOW I’m just a little ticked off and they charged me over 10,000 in closing cost, Definitely not worth it, I would not recommend this company ??

Unfortunately I had a terrible loan experience with this company even though they brag about their great customer reviews. If that were the case why did they not ask me to give my review? Loan officers were unprofessional and kept you wondering what was going on. So glad the process is over, painful 3 months!

New American Funding in Tustin! The worst experience ever…Shane very nice guy to talk to, however the whole process was very un-proffesional and very disappointing with zero resolution…..Looking at some of these reviews, makes me understand the process a little more. Good Idea to not give up and pursue another lender who can be a lot more creative than New American Funding is…...

VETERANS YOU MIGHT WANT TO HEAD TO NAVY FEDERAL, YOUR LOCAL BANKS, USAA or ANYWHERE YOU WANT TO FEEL VALUED! We have used this lender before, but we went with a new person and feel like we were just received the worst treatment that we have ever experienced after years of buying houses.