New American Funding Reviews
Review by Cierra McDaniel for New Wasbin
Completed transaction on April 18, 2018
Better communication, have all information correct the first time ex(documents) , don’t tell someone things at last minute, help people close when they need to. Listen to the customer more.
Review by Ann Phillips for Anonymous Anonymous
Completed transaction on April 18, 2018
Everything was ok up to the day before closing. I called Mike he said all was good. That the paperwork would be at lawyers that next morning. I was not. Apparently Andrea went on vacation and didn’t complete our paperwork therefore closing could not happen. This put EVERYONE in a mess. My sellers us our animals attorney real estate agents. I got nothing from Mike or Sean other than do not call them so they could work on. What the heck have you been doing. Kimberly was awesome.
Review by LONNIE HOAGLAND for Anonymous Anonymous
Completed transaction on April 10, 2018
There was lack of communication and we closed 6 weeks late. After buying 3 previous house, this was by far the worst. On a good note, they were able to qualify us for the VA loan we wanted which helped financially but we had to stay in a hotel for so long we still spent the money it would've taken to close FHA.
Review by Jason Bruckal for New Oswald
Completed transaction on February 13, 2018
Less pressure, more clarity
Review by Michael Stark for Anonymous Anonymous
Completed transaction on December 20, 2017
the loan officer could have been in touch with us every step of the way. Heard from him 2x since we applied. He let the loan admin person do everything, didn't return 2 call I made. Explained nothing. Would not use 1st Amer. again.
Review by Rheanna Mortag for Anonymous Anonymous
Completed transaction on December 17, 2017
He gave me a really good loan but he was not patient and he did not communicate with me on time lines. I’m a first time home buyer I needed him to explain things to me and he made me feel like I was wasting his time. He also would call my realtor and complain how me being slow or not getting things in time but he wouldn’t tell me what he needed and when he needed them. He was not professional in my opinion. He also got an attitude with me.
Review by Brandt Ehrhardt for Anonymous Anonymous
Completed transaction on December 14, 2017
Lenny was pleasant on the phone talking to him and the things he said seemed, for the most part, true. The problems I had in this whole experience were: 1. He was often unavailable and slovenly to return phone calls. 2. His referral to a terrible, poorly organized and errant underwriter was made even worse by his reassurance that she is doing a "good" job. 3. Finally, the fact is: the "We only charge $1500 for everything..." line is only true because they change the definition of "charge".
Review by Karen Keehn for Anonymous Anonymous
Completed transaction on July 16, 2017
To be given all the information at one time instead of getting 5 texts each requesting th same information.
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