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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 423,741 reviews

Customers were not compensated for their New American Funding reviews.

1.3 June 14, 2021

Review by Nicole Gill for AJ Eid

Completed transaction on June 14, 2021

Lack of communication to all parties, misrepresentation to buyer, focused only on getting the deal closed no matter what - even if it wasn't in the best interest of the client. I prefer to work with lenders who care about the people first, not the money.

1.3 June 7, 2021

Review by Lisa Foster for Michael McKenzie

Completed transaction on June 7, 2021

Too many fingers in the pot. Each asking for same info that was previously submitted. This happened multiple times. Very frustrating.

1.3 May 13, 2021

Review by Kirk Brum for Jonathan Soave

Completed transaction on May 13, 2021

Underwriting was terrible had to send multiple things twice , took a lot longer than was told. At times people did not get back to us in a timely manner and yet we had to do things ASAP ! Have closed on a lot of mortgage and refinance and have never had this much trouble especially with underwriting

1.3 May 5, 2021

Review by Joshua Delgado for Dan Villagrana

Completed transaction on May 5, 2021

The experience was not good at all. There was no communication, no returned calls, no explanation on what was happening or going to happen, half answered questions. No support what so ever. All I got, were surprised emails with no time to review or understanding of the steps or process. I do not wish or recommend this on anyone.

1.3 May 2, 2021

Review by Steven Judd for Joseph Haddad

Completed transaction on May 2, 2021

My experience was overall awful mainly due to lack of communication. I originally applied for this mortgage refinance in Dec 2020 and it ended up closing in April 2021. My origination costs were originally ~$1100 and more than doubled to ~$2400 after delay after delay. Beware of them trying to hook you in at the beginning and then wipe away your savings after you get too far in the process to quit and move to someone else. I will never use a national lender again and stay local.

1.3 April 28, 2021

Review by Jeramie Brownell for Khalil Jaafar

Completed transaction on April 28, 2021

.

1.3 April 26, 2021

Review by Adam Rosefsky for New Coakley

Completed transaction on April 26, 2021

They changed mortgage brokers soon after I started and I only got prepacked email from stanley. I did email him a couple times and didn't get a response. I was told i would get my funds auto deposited, and i received a check. The numbers for my payoff were different on the closing documents than the actual payoff amount. Valencia Dennis and Liana Elgas were OK to work with. My previous mortgage was much more pleasant than this one.

1.3 April 6, 2021

Review by Sheri Galvanized for New Davis

Completed transaction on April 6, 2021

The lack of communication and the amount of time and energy I had to pour into this was beyond annoying. I received paperwork that did not make sense, I received conflicting paperwork, I spent hours and hours completing paperwork and even when the notary left and I finally thought it was all over, I had more paperwork and was met with an attitude of "just sign it" NOW. Hurry. I was wrapped up in this process from December to the very last days of March.

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