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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 423,825 reviews

Customers were not compensated for their New American Funding reviews.

1.3 March 6, 2025

Review by Mohammad Aman Nawabi for New Smith

Completed transaction on March 6, 2025

I had the worst ever experience with Leonard, he was not responsive at all, he did not communicate well with me about the requirements, progress, loan and even I was mot sure if we would make the walk through day. I had to reach out to builders sales of and seek help from them with reaching out to Leonard. He was supposed to give 0.75 points towards closing cost that he didn’t, though he tried to show me something but never could give me a solid proof that he gave me that credit. He barely responded to my emails, calls, and texts.

1.3 February 27, 2025

Review by Gladis Human for New Sanchez

Completed transaction on February 27, 2025

The amount of the loan and what extras were being paid was not communicated. The first time I saw those numbers was when I signed the papers with the notary. That was also the first time I saw my payment amount. And she might want to spell my name correctly.

1.3 February 27, 2025

Review by James Cooper for New Sanchez

Completed transaction on February 27, 2025

Says she understands but doesn’t seem t have clue

1.3 February 27, 2025

Review by Jesse Solem for New Sanchez

Completed transaction on February 27, 2025

My wife in the end wished we had gone with another company all together. The information we received from Monique was incorrect and misleading, and every time we spoke with her it just got worse. My wife ended up refusing to deal with her or the company any more. The saving grace in the end was Marilyn who was a very pleasant straight shooter who did what she could to repair the damage that was done.

1.3 February 27, 2025

Review by JANNET DUDOME for New Sanchez

Completed transaction on February 27, 2025

Everyone that I have worked with on my refinance was rude and unpleasant. I would get nasty emails from them and they hardly communicated with me about my loan. I had to reach out to them for everything. The loan processor was so rude to me that when I complained about her to the loan originator, she had the processor stop contacting me. Then I was left with nothing, no replacement, just no more loan processor to communicate with me about my loan. Not a good experience!

1.3 February 26, 2025

Review by Tiffany Tram for New Melgarejo

Completed transaction on February 26, 2025

As a first time home buyer, I was explicit about my lack of knowledge and intentionally asked Eva to over-share info, tentative timeline of events and documents due. I repeatedly had to seek out answers from your team, asked for clarification, and follow-up questions. There was a lot of info that was only provided AFTER I ASKED, such as when documents needed to be returned, clarification on what certain processes meant to me as the buyer. Very stressful process and utterly disappointing service

1.3 February 20, 2025

Review by Rhonda Sanders for New Robinson

Completed transaction on February 20, 2025

Brenda is an Awesome Lender who works with her clients best interest

1.3 February 7, 2025

Review by Elizabeth Carol Leal for New Gomez

Completed transaction on February 7, 2025

Hire people that know how to meet the clients needs.

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