New American Funding Reviews
Review by Tina Zelaya for New Hoffman
Completed transaction on April 10, 2025
Poor communication, loan bundled incorrectly, excessive additional charges due to incompetence on NAF side - closed on the 5TH SCHEDULING, and every progressive schedule caused CIC and increase in fees. Problems with appraisal and USA Appraisals said they did not receive requests for review as I requested from MH. This was a horrible experience and the only reason I stayed in was for the rate. Close cost me an additional $38,000 !!!
Review by Travis VanDoren for Brad Funding
Completed transaction on April 9, 2025
Lack of communication, lack of responding to emails and phone calls, and not paying attention to the information we provided, making the whole process much more stressful and difficult than it needed to be.
Review by Benita Sarkesian for Brad Funding
Completed transaction on April 9, 2025
Communication is key; especially for first time home buyers. I realize that there was a lot of extra work involved in getting GA Dream approval. However, if an associate does not or cannot provide guidance, support and a professional attitude, then the organization should not offer that option. Brad was very flippant, careless and unprofessional. However, Alisa Curry was exceptional. She is the reason I did not withdraw my application and take my business elsewhere.
Review by Hunter Waldvogel for New McDonald
Completed transaction on April 8, 2025
Slow to communicate and unclear misleading information
Review by Krystle Walls for Michael Seago
Completed transaction on April 4, 2025
Mr. Seago told me, a woman, that all of the loan processors are women and they don't like to work hard nor do they communicate via phone because they aren't hard workers. I have never in my life been so insulted.
Review by Brianna Glassman for New Jessop
Completed transaction on March 19, 2025
Please refer to Cameron glassman on all the issues. beyond disappointment
Review by Rachel Christine Bullard for New Sellers
Completed transaction on March 10, 2025
I have been extremely frustrated with the lack of professionalism throughout this process. I expected to work directly with Bryce as my loan consultant, but instead, I was mostly passed off to her assistant Lisa. There was little communication or guidance from Bryce, which made this experience far more stressful than it needed to be. I trusted Bryce to handle this process with care and professionalism, but I feel like I was not given the attention or support I deserved. This has been a disappointing experience, and I hope you take this feedback seriously to improve how you work with future clients.
Review by Mary Natalie Dolman for New Patronsky
Completed transaction on March 7, 2025
Better communication. More efficient service. No one would even start looking at our file until the last minute , just days before closing, and realize there's a ton of work and more documents still needed. We are then scrambling to get everything together and don't make our closing date. we extended 4 times. We waited at the title company for over an hour for documents that we were told were already there and never came . Then the next day , when they did come, there were discrepancies. I had to up my blood pressure medication due to the stress of this process. Maybe hire some more loan officers , two people handling 15 cases isnt enough.
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