Skip to main content

New American Funding Reviews

experience.com logo

New American Funding Overall Rating

4.9/5 rating based on 418,235 reviews

Customers were not compensated for their New American Funding reviews.

0.7 May 30, 2026

Review by James Childress for Blair Bates

Completed transaction on May 30, 2026

If Blair or whoever knew what they were doing!!! And would communicate correctly!! as never given an idea of the way the process worked! A list of steps would have been nice. Blair had all the information from the beginning! Two weeks after being told it was a done deal and after having to sign several documents we were told a Bridge Loan would not work because we had 2.5 acres! Blair knew this from the beginning!! Blair knew my wife is blind! An online notary was set up, BUT the notary would not let me help my BLIND wife complete the form. When we finally closed on the loan the second online notary allowed allowed me to assist my blind wife complete the form. The only way I would EVER refer someone to you is if someone in authority would call me and offer me a $5,000 apology!!! This was a 7 week nightmare!!! Especially considering how my blind wife was treated!!! This process started on April 2 and did not close until May 27th! We were supposed to close on May 21!

0.7 May 26, 2026

Review by Keith Panno for Chris Luberger

Completed transaction on May 26, 2026

woman, it was very unorganized emails after emails, different people asking for the same stuff then when I couldn't sign something, they told me to call technical support just very disorganized, jumping back-and-forth from the beginning to the end. My overall experience was very unpleasant I've button.cause before and worth this I don't have time for nonsense. I work in Caroline Industry and I out in the field. I don't have time to email and do PDF files and stupid crap like that. I just need somebody to get me alone take the data I have and get me alone I don't want no crap. I don't care about all the red tape. I want a good interest ratrate and very little communications because I don't have time for it. I got a decent interest rate and that's about the only thing I was satisfied with my fault this take your is it at the door for me on New, American funding and I know I'm not the easiest person to get along with either, but I'm the customer that's your guises problem so that's all I got to say

0.7 May 24, 2026

Review by April Sorensen for Donna Canipe

Completed transaction on May 24, 2026

Almost zero efforts to pick up a phone to have conversations about issues. Closing extended a month past original closing date. Subject to appraisal requirements on cosmetic repairs for a house that financing less than a car loan. Underwriter had no understanding of PA rural properties.

0.7 May 18, 2026

Review by Joseph Telck for Khesey Silva

Completed transaction on May 18, 2026

The whole process was just one problem after another. Multiple closing date push backs all caused by new american funding, took forever to do their jobs, and overcharged me on everything they possibly could. If I thought the sellers would have waited for me to find another company I would have.

0.7 May 14, 2026

Review by Tina M. Miller for Lyndsey Gray

Completed transaction on May 14, 2026

took it upon themselves to increase my loan amount by almost $6000 so that they could charge me $6000 in fees, which were never disclosed and I will be making a formal complaint to the CFP The dishonesty and the corrupt nature of this transaction will definitely be investigated. I was never informed about any of the fees or any of the costs other than there may be one small fee that would probably be wait. My fees added up to over $8000 on $125,000 HELOC.

0.7 May 7, 2026

Review by Bailee Cox for Scott Devoto

Completed transaction on May 7, 2026

Buying a house should be a very good, and happy experience! With this specific company and the people we worked with, made this experience the exact opposite . Not specifically scott, but everyone was very hard to contact. They pushed our closing off about 5 times simply because Nina lost our documents and then blamed us. not good communication and also kind of rude.

0.7 May 2, 2026

Review by Hayden Plewe for India Mitchell

Completed transaction on May 2, 2026

Incompetence was displayed at all levels. Inabiliy to communicate unless I specifically reached out. Withheld information even when specifically asked for. Miscalculated taxes EVERY SINGLE TIME even when they were advised of the details by our agent. Underwriter holding the proceedings hostage and ineffectively communicating the reasons doing so. Telling us and the agents that it takes four hours to process closing and then telling us the next day that they usually take 24 hours. Shady. Incompetent. Sellers informed us that they wanted to get lawyers involved because of the absolute nightmare that your enployees turned this into. Will never recommend NAF to anyone.

0.7 May 1, 2026

Review by Victoria A Loffredo for Marcus Schultz

Completed transaction on May 1, 2026

Do not provide false information, and know all aspects of not paying the morgage payment while refinancing so a late fee is not assessed to the borrower. I will not refinance with NAF ever again.

Smart Moves Start Here.Smart Moves Start Here.