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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 416,981 reviews

Customers were not compensated for their New American Funding reviews.

1.0 March 24, 2021

Review by Temekia Daniely for Zac Centi

Completed transaction on March 24, 2021

Zac needs to learn better communication skills. His responses were unacceptable. He needs to learn to take responsibility for his and his team’s mistakes. He needs to learn the ability to show empathy to customers rather than make excuses why he has not done his job. His workload is not my problem and my situation is not the same as someone else’s.

1.0 March 24, 2021

Review by Gokull Mathavan for New Coakley

Completed transaction on March 24, 2021

Who is Stanley? I worked with a David Attenson

1.0 March 23, 2021

Review by Fran Horvat for Austin Stebbins

Completed transaction on March 23, 2021

Worst experience. Out $700 of out of pocket for an appraisal and termite inspection that was not necessary in the end and close to 4 months of back and forth with Austin and "ghosting" me at the end with no communication of any other options. I ended up refinancing with my current mortgage company and was just funded, less than 30 days. It seems this company and lender either have great reviews or bad ones, but you will never see a bad review on their FB page.

1.0 March 22, 2021

Review by Daisy Lomeli for New Sandgren

Completed transaction on March 22, 2021

He did not communicate well with us. We had to go over our contract because of his lack communication.

1.0 March 21, 2021

Review by Fernando Terry for New Lindsey

Completed transaction on March 21, 2021

Zero follow up from him, I don't see how he is a Sr. Loan officer. He puts no effort in structuring, if you are not the ideal cookie cut loan applicant, you'll waist your time with him. Take you business to someone who will properly assess you loan and give you the necessary and returns your calls.

1.0 March 21, 2021

Review by Latoria Burgess for Annisha Tanksley

Completed transaction on March 21, 2021

It would have been better had she communicated more/better. I was sending documents to 3 different people and apparently none of them were communicating with each other. She would ask for bank transactions print out and then a week or so later say they’re not stamped and signed by the bank when I wasn’t told to have them stamped and signed by the bank. The communication was just terrible. Thankfully she had a coworker who was out on a family emergency that was helping her get me to closing.

1.0 March 19, 2021

Review by Cesar Martinez for Ethan West

Completed transaction on March 19, 2021

Well it took over 6 months to refinance my mortgage and I had the worst experience.

1.0 March 13, 2021

Review by Jessie Kelley for Michael McKenzie

Completed transaction on March 13, 2021

Moer professional attitudes and better communication skills

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