New American Funding Reviews
Review by Brigette Abel for Anonymous Anonymous
Completed transaction on January 11, 2021
Worst communication. She is unprofessional and extremely unorganized person. I heard more about how her kids are stressing her out and excuses that she needed to leave to get meds for her dog. Documents were never properly distributed to correct errors.
Review by Chad Becker for Sean Alexander
Completed transaction on January 9, 2021
Communication and return phone vm/emails. Sean Alexander did not respond to us after several attempts of weeks/months. I contacted his manager Chip and he was very helpful in getting us answers along with getting Sean to do his job. Thank you Chip.
Review by Amanda Calden for Anonymous Anonymous
Completed transaction on January 7, 2021
A phone call or email when I reached out would have been nice. Felt he was misleading.
Review by Jeffrey Wilson for Sarkis Oganyan
Completed transaction on January 6, 2021
It started out very well and Sarkis Organyan was super helpful and friendly. Every time I called he picked up the phone, but as time went on I couldn't get in touch with him and his mailbox was full so I couldn't leave a message. It also took months for me to finalize the loan. Then just before we were to close they added a fee and didn't tell me about it and sent it over for me to sign the document thinking I wouldn't see it. Then once I closed I never got any documents. DON'T GO WITH THEM!
Review by Metra arter for Melissa Gibson
Completed transaction on January 6, 2021
I was robbed of a positive experience of being a first time home buyer. I felt the process could have been better. The company is disorganized. There was very little communication with Melissa and I was directed to speak to her assistants, which were frustrated because I knew very little about purchasing a home. I chose them because she had great reviews. Read all the reviews because the negative ones are closer to the truth. Please use another lender that cares about your dream of being a home owner.
Review by Adrienne Young for Jill McKinney
Completed transaction on December 30, 2020
There was a lack of communication from the beginning to the end of the process. Jill was a very nice and pleasant person so this has nothing to do with her personally but professionally there some struggles in getting information and direction. For my first home purchase, I expected to be informed of every step and the next steps. Most times I had to initiate communication. Even when I received communication, it wasn't that informative. I didnt even know how much to pay for closing.
Review by Ryan Wegman for Anonymous Anonymous
Completed transaction on December 29, 2020
Closing was a nightmare. I was contacted by 2 separate notary’s without knowing who I was scheduled to meet until 10 minutes AFTER my appointment time. Multiple items in the closing documents were never discussed with me nor was I counseled as described in the closing documents. I will not be using you again for our new home purchase in the near future.
Review by Edward Kelly for Anonymous Anonymous
Completed transaction on December 28, 2020
This process was the most unorganized and unprofessional experience I've had with a lender. My closing date was schedule and rescheduled multiple times with zero communication. On 2 occasions I was given a closing date, drove back home from out of town and no one showed up to the closing. Due to the constant delays on the lenders end I had to submit the same documents 4 or more times and an additional hard inquiry on my credit was ran without my approval, unpleasant would be an understatement.
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