New American Funding Reviews
Review by Darcy Tyrrell for Jesse Funding
Completed transaction on September 9, 2021
Do not use. Fees not transparent. Closing moved 2x due to incompetence. Docs requested many times. The team showed no ownership, no customer service, were unresponsive and when they did communicate it was ineffective. Had to escalate to highest levels to get progress. No-one followed up with me to even acknowledge or apologize for the stress, lost time and tremendous effort I had to put in. They earned a bad reputation with all -- me, both realtors, the attorney’s office and the insurance rep.
Review by Kathryn Franzen for Jesse Funding
Completed transaction on September 9, 2021
The buyers, sellers and brokers were lied to. I have been selling homes for 28 years. This is the worst experience I have ever had with a lender. Lots of promises and a very delayed closing.
Review by Lisa Supanich for Jesse Funding
Completed transaction on September 9, 2021
Communication was not there. It took multiple emails and phone calls to get a response. I was not informed of the required counseling that needed to be done in order to close on the house. I spent the time to track down what the was causing the issue and notified my mortgage team on what the issue was. The CD was wrong and needed to be corrected. I was never informed of the rate change it was just sent in the CD which caused added stress. By far this was the worst experience that I have ever had
Review by Terry Donatto for Jesse Funding
Completed transaction on September 9, 2021
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Review by Angela Kubitza for Valerie Bommarito
Completed transaction on September 9, 2021
Poor communication. I always had to reach out to her and then wait a week for a response. Never new what was going on with process. Sending in duplicate documents. Completely gave false information with rate and closing costs. Stated my interest rate would be higher to keep closing cost down...then closing costs went up but no decrease in interest rate. Started process on June 12...closed on October 23. Worst experience I have ever had with a refinance!!
Review by Matthew Buckley for Valerie Bommarito
Completed transaction on September 9, 2021
I have applied for over 15 mortgages in my life and this by far and away this has been the most frustrating and unorganized process that I have ever experienced. A process that was supposed to take less than 45 days ended up running close to 90 days due to their ability to be organized. Their disorganization was baffling as I would be asked for the same info multiple times. Unfortunately, I am limited to 500 characters so I can't really express my true discontent with this company.
Review by Tatinia Warren for Michael McKenzie
Completed transaction on September 9, 2021
The lack of communication and response to all parties involve was a disastrous. It cause financial difficulties and emotional distress
Review by Tyneesha Palmer for Michael McKenzie
Completed transaction on September 9, 2021
Lender dropped the ball.
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