New American Funding Reviews
Review by Warren Morris for New Maxfield
Completed transaction on September 9, 2021
Communication was only initiated by me. He obviously does not have a strong work ethic. The whole process took far longer than it was supposed to. He is dishonest and unskilled
Review by Patrick Robin for New Maxfield
Completed transaction on September 9, 2021
Without going into a long essay I would simply say better communication, more efficient management of the process or at least expectations to the customer. Better escalation process. It took me at least 8 requests to speak to someone other than Bailey and finally received a call from his direct manager as things started moving again so I felt no need to speak to him. This was by far one of the wort financial transactions I have ever been involved with.
Review by Sharon Dowell for New Alvarez
Completed transaction on September 9, 2021
Sergio was ok in the beginning but when we got closer to closing he wouldn’t respond to calls or emails. Sergio wasn’t honest about lender credit.
Review by Jade Rodysill for New Alvarez
Completed transaction on September 9, 2021
We were materially misled on two key fronts. First, we were advised that underwriting would take 2 weeks with a 3-day buffer. It required over 2 weeks beyond the buffer to close, with daily ad hoc requests made by New American with no willingness to even estimate a revised closing date. The Seller even threatened legal action given the ongoing extensions. Second, were told in writing that we'd owe New American $500 for no points at closing. We were then charged $1,690 with no explanation.
Review by Stephanie Sekou for New Alvarez
Completed transaction on September 9, 2021
Do not use Sergio especially if you’re using a VA loan. We almost lost our deal because he and his team failed to do the necessary research to understand that our condo is in fact VA approved based on its tract number. It wasn’t until we walked alway to work with another company that all of a sudden they changed their tune and decided that now the condo is VA approved. They dropped even more balls the day before we were supposed to close. We closed two weeks late. Run away.
Review by Gina Peterson for New Alvarez
Completed transaction on September 9, 2021
Complete lack of communication of necessary information
Review by Tammi Douglass for New Alvarez
Completed transaction on September 9, 2021
Worst experience I have ever had. Receptive at first , closer to closing ghosted everyone, he would not answer calls, emails, title companies, agents, or even the clients needs and concerns. Luckily he passed loan off to be finished by Marilyn Green who was exceptional at helping us get this closed. Clients were homeless and belongings in a moving truck because closing was delayed approx 15 days. Due to his lack of communication.. Sergio did not care at all about the situation.
Review by Bryan Simpson for Tyler Keil
Completed transaction on September 9, 2021
If everyone there would have been on the same page. And if everyone told me the truth instead of what they thought I wanted to hear.
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