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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 410,333 reviews

Customers were not compensated for their New American Funding reviews.

0.7 January 14, 2026

Review by Stephania Jeanty for Darwin.Caffrey@nafinc.com Darwin.Caffrey@nafinc.com

Completed transaction on January 14, 2026

The communication is poor

0.7 January 14, 2026

Review by Peter Lee Wong for New Tirrell

Completed transaction on January 14, 2026

Better communication, friendliness.

0.7 January 12, 2026

Review by Do Youn Kim for Robert Sevier

Completed transaction on January 12, 2026

Total scam

0.7 January 12, 2026

Review by Adam D Hickman for Jason Tiburzi

Completed transaction on January 12, 2026

I would have appreciated honesty, timeliness and communication which we didn't receive any! im in the process of having the documents reviwed by an attorney as I don't trust what happened. Please contact me at 7088299174 if you would like to discuss.

0.7 January 12, 2026

Review by Vernon Peifer for Helene Knepper

Completed transaction on January 12, 2026

When this started told Helen did not want any closing costs. She said no closing costs and then all of a sudden I had a wire over $2,000 by the end of it 25 December 31st did that. Now all of a sudden it says that that loan is closed they're still trying to say I owe one payment left told Helen I wasn't wiring over $2,000 and then turn around and having to make a house payment she stated that my next house payment would be February 1st that's not what's going on my bank account is upside down now

0.7 December 31, 2025

Review by Kent F. LaPointe for Nicholas Cudmore

Completed transaction on December 31, 2025

Not be lied to or or have agent understand what he keep promising over and over and over before last second take thousands of dollars from us. Looking at legal options.

0.7 December 30, 2025

Review by Hunter West for Tyler Lewis

Completed transaction on December 30, 2025

Communication, communication, communication from our loan advisor. Took days to weeks to get back to us with any inquiry. There was a point in the middle where it was several weeks of hearing nothing after us reaching out multiple times via email, call, text and hearing nothing. After reaching out to support for help on these questions, i got the run around then too. The only saving grace was eventually complaining enough that customer service directed me to our loan processor who actually did answer and helped us. Without her, im sure we'd still be waiting on answers and wouldnt have closed yet. Also you guys not trying to change the price AFTER we signed papers at a different price. That felt scummy on your companies part.

0.7 December 26, 2025

Review by Keith T Garacia for TJ Duncan

Completed transaction on December 26, 2025

Follow ups, communicate timely to meet loan deadlines. Lacked transparency during the process. Would not refer to a friend.

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