New American Funding Reviews
Review by Stephania Jeanty for Darwin.Caffrey@nafinc.com Darwin.Caffrey@nafinc.com
Completed transaction on January 14, 2026
The communication is poor
Review by Peter Lee Wong for New Tirrell
Completed transaction on January 14, 2026
Better communication, friendliness.
Review by Do Youn Kim for Robert Sevier
Completed transaction on January 12, 2026
Total scam
Review by Adam D Hickman for Jason Tiburzi
Completed transaction on January 12, 2026
I would have appreciated honesty, timeliness and communication which we didn't receive any! im in the process of having the documents reviwed by an attorney as I don't trust what happened. Please contact me at 7088299174 if you would like to discuss.
Review by Vernon Peifer for Helene Knepper
Completed transaction on January 12, 2026
When this started told Helen did not want any closing costs. She said no closing costs and then all of a sudden I had a wire over $2,000 by the end of it 25 December 31st did that. Now all of a sudden it says that that loan is closed they're still trying to say I owe one payment left told Helen I wasn't wiring over $2,000 and then turn around and having to make a house payment she stated that my next house payment would be February 1st that's not what's going on my bank account is upside down now
Review by Kent F. LaPointe for Nicholas Cudmore
Completed transaction on December 31, 2025
Not be lied to or or have agent understand what he keep promising over and over and over before last second take thousands of dollars from us. Looking at legal options.
Review by Hunter West for Tyler Lewis
Completed transaction on December 30, 2025
Communication, communication, communication from our loan advisor. Took days to weeks to get back to us with any inquiry. There was a point in the middle where it was several weeks of hearing nothing after us reaching out multiple times via email, call, text and hearing nothing. After reaching out to support for help on these questions, i got the run around then too. The only saving grace was eventually complaining enough that customer service directed me to our loan processor who actually did answer and helped us. Without her, im sure we'd still be waiting on answers and wouldnt have closed yet. Also you guys not trying to change the price AFTER we signed papers at a different price. That felt scummy on your companies part.
Review by Keith T Garacia for TJ Duncan
Completed transaction on December 26, 2025
Follow ups, communicate timely to meet loan deadlines. Lacked transparency during the process. Would not refer to a friend.