New American Funding Reviews
Review by Alison Uremovic for New Luke-Carter
Completed transaction on October 21, 2025
I can understand that this particular file was challenging. I do expect timely honest communication from the lenders I work with even if changes need to be made along the way. I think if better communication had happened I might have been more tolerant.
Review by David Miranda for New Alberson
Completed transaction on June 3, 2025
email sent to all parties invovled. Complaint filed with state regulator.
Review by Jesse David Sanders for New Tilson
Completed transaction on May 30, 2025
Dustin was absolutely horrible to me. I’m 74 years old trying to get my home refinanced and Dustin did not explain my loan and the cash that I had to pay for the rate he promised me. Dustin gave me a rate and did not tell me I had to pay an additional 3K for pointDustin talked down to me and said it’s not his job to explain every detail just the highlights of the loan. It was so bad that his manager had to take over my loan because Dustin was so unprofessional. Dustin makes the company look bad.
Review by Brannon McCormick for Zachary Mayhew
Completed transaction on April 22, 2025
Dealing with more competent people that have professionalism and that can man up and admit fault instead of point blame at other parties I would’ve just been pleased with better communication and not dealing with all the extra stress we’ve been put through
Review by Marieline Reedy for Jerad Douglas
Completed transaction on April 15, 2025
Lack of commiunication, tone of voice and disrespect when questions were asked and concerns raised. Very unprofessional attitude
Review by Alberto Rios for New Davis
Completed transaction on January 15, 2025
Learn how to speak with ur customers, your team the people u work for. It don’t matter if ur the 3rd biggest In the state learn how to speak with ppl!!!
Review by Larry Tyger for New Miller
Completed transaction on January 5, 2025
at this time ..I want to move pass this..!! I 'll never use NAF again...
Review by Marissa Cristina Gar Fortuno for New Skinner
Completed transaction on December 3, 2024
I didn't hear from my loan officer at pivotal moments in the process and when I finally did our phone call was lengthy (45 minutes) and pointless. She proceeded to talk about personal things that had nothing to do with the loan. When I would ask questions regarding my loan I did not get answers. when asked to start the process we delayed for 3 months only to have the same rate. I have unanswered emails and text messages throughout those three months.
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