New American Funding Reviews

Better communication

Having someone who actually communicated, didn't charge me for interstate on days we didn't have the loan because of his negligence and acted we weren't just a quota he was trying to reach. Worst experience ever.

Melanie needs to work on her people skills! She talked down to me as her client, very RUDE on multiple occasions!!! I guess my $75,000 home purchase was beneath her! 20 years ago I had new build of $350,000.00 I put my pants on the same way as I did back then! She was very unprofessional and I would NEVER RECOMMEND HER TO ANYONE! If this is who represents your company she needs retrained on her people skills and how she treats and talks to her clients that SHE IS WORKING FOR!!!! VERY BAD EXPERIENCE!!!!

NAF was abysmal. I would never recommend this company, the incompetence shown by the employees from every department is ridiculous.

Lee was amazing, anytime i I had questions she helped to the best of her ability. Neal, was great at first, up until the last week before closing. They messed up the paper work for my CD, had my mortgage payment on the CD listed at $1,015 , so I questioned why so much higher than expected,? I had to push to get him to investigate it, and he started getting agitated and pushed me to sign the CD even though the numbers were over by $150 ! once we for off the phone he did his research , called me back to let me know that they had fixed it, then proceeded to push and try to convince me to sign the original CD with the original numbers, and threatened me that if I didn't sign it , it WOULD , not could, delay closing . He attempted to push me into signing a bad contract that would have cost me $40,000 over the term of the home loan. Never again! Lee was great though!

Frank was so awesome. Paul never returned any requested calls from day one. on day one he told me he was my loan officer for life... what a joke. I would not recommend him or do any loans in the future with him. Frank was my guy with all the answers and made me feel really good with the relationship-- he needs a raise or promotion.

Communatuon would be nice to buyer and realtor. Was not a huge money property so i feel we didnt matter. Too many times of sending the same papers. We where told everything was good then everything fell spart. Very upsetting to me to. My realtor was the best. To better your service dont say its all good be truthful and communicate

I was lied to many times by John. Telling me things had been sent over to title company. But after talking with title company, things weren't sent. They held onto my money, after the sale of my house, until they couldn't. THEY came up with closing date of November 4th. Why would I close on a empty house, when I closed on my own house on October 24th?? Do you think I enjoyed paying out thousands of dollars for 5 adults and 3 dogs to be housed and fed?? Your company su!! I'll wait 2 years then jump ship to the first person that answers my call. Zo Cruz is a liar. Said he talked with my real estate agent Jay and he DIDN'T!! Your agents need to understand that we're not just numbers to some people. Jay and Tia treated us like family. I'll be leaving excellent reviews on them so other people will have the same feeling!! I will go on EVERY social platform i can, to worn as many as I can to stay away from this company. Where's my $500 promised credit that you said I would get, John?? Fukn liars!!