Skip to main content

New American Funding Reviews

experience.com logo

New American Funding Overall Rating

4.9/5 rating based on 415,905 reviews

Customers were not compensated for their New American Funding reviews.

3.0 June 16, 2020

Review by Fran Keal for Rachel Trask

Completed transaction on June 16, 2020

Communication was not the best. I did not appreciate when, several days before closing, lender texted client to ask client to contact me to ask me to contact closer And made it sound like closer was not doing her job. I completely trust closer. Lender made it sound like closer was not doing her job and in reality, lender was the one who was having issues coming up with final numbers. And I did not think it was professional to ask my client to become involved and to get buyer concerned.

3.0 June 3, 2020

Review by David Prosor for Anonymous Anonymous

Completed transaction on June 3, 2020

Besides having notary return to my home on three different occasions during the pandemic was not comforting. Communication was very slow. I will give them a brake due to the virus situation. This was the second refinancing we have done. The first time around was alot smoother. We have multiple properties and we will be looking into refinancing in the future, hopefully next one will be smoother.

3.0 June 1, 2020

Review by Rhonda Lanier for New Mair

Completed transaction on June 1, 2020

Jeff was nice and professional, yet as the realtor representing the Buyer Jeff was working for, I felt a lack of communication regarding the status of the loan - I was supposed to be part of the team to get this home closed, yet not treated as such. I've worked with plenty of other lenders who provide updates, and a warning if there is a chance the lender cannot meet the contracted date . . . not the case here.

3.0 May 25, 2020

Review by Mary Beck for New Allsopp

Completed transaction on May 25, 2020

I was working with Chad Faur - not sure who Matt Allsopp is?

3.0 May 22, 2020

Review by Jaron Green for Anonymous Anonymous

Completed transaction on May 22, 2020

Communication was pretty poor overall. There seemed to be a lot of confusion throughout the process. It was frustrating to have to sign documents over and over when they were exactly the same, as well as the fact that most of the process seemed entirely unnecessary. It should be considerably easier for a refinance to occur when the original financing was from the exact same company, especially considering this process was to help your client out during these trying times.

3.0 May 15, 2020

Review by Jason Stringfellow for New Stern

Completed transaction on May 15, 2020

????

3.0 May 14, 2020

Review by Kelli Arment for James Wing

Completed transaction on May 14, 2020

Not a great experience. I’m glad it’s over.

3.0 May 10, 2020

Review by Shelly Guzek for New Jensen

Completed transaction on May 10, 2020

We closed the deal and that is always a good thing.

Smart Moves Start Here.Smart Moves Start Here.