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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 415,721 reviews

Customers were not compensated for their New American Funding reviews.

3.0 August 18, 2021

Review by Stephen Otto for Anonymous Anonymous

Completed transaction on August 18, 2021

Communication was not always the best and the process took almost 7 months to complete. Seemed like I had to be the one reaching out to people to keep things moving. In the end, I got a good rate, but it took way too long.

3.0 August 18, 2021

Review by Kathy Jackson for New Masnjak

Completed transaction on August 18, 2021

I was asked for more and more information on my finances than we ever provided on our original mortgage.

3.0 August 18, 2021

Review by Joshua Weger for New Schlagheck

Completed transaction on August 18, 2021

I would have liked more thorough explanations of the process.

3.0 August 18, 2021

Review by Stephen Fisher for Anonymous Anonymous

Completed transaction on August 18, 2021

what was unpleasant was the whole experience after completing the application process. That went fine. However once the loan was in process, communications where sparse from NAF overall, and the closing process was horrible. having the company, loan closures, was a big mistake. It was necessary to re-schedule with a notary three or four times. One of those times, the notary went To the wrong address, forcing another reschedule.

3.0 August 18, 2021

Review by Robert Hiles for Justin Pope

Completed transaction on August 18, 2021

Better communication. Better estimates. Better attention to detail.

3.0 August 18, 2021

Review by Patricia Alford for Kyler Breen

Completed transaction on August 18, 2021

Unfortunately, he has an entire team that affects his score. I asked months ago what I needed well before the house was done being built and had we started then, I wouldn't have to pay extra for scores and points and had less delays. Underwriting was the issue and not Kyler per say. If underwriters were more present early on it would have been a pleasant experience.

3.0 August 18, 2021

Review by Bonnie Sheahan for Steve Schauer

Completed transaction on August 18, 2021

We signed and agreement around Nov 2020. Every month they would email for us to send them a copies of our Bank Statement for certain month and/or days, Paychecks, Taxes, Car payment statements. So every month from Nov 2020 to Feb 2021 they asked for this paperwork. THEN(5) days before closing they ask to speak to Ford Credit and our closing gets pushed back. Very nerve racking unnecessarily. So that ruined my 1st house buying. Bonnie J Sheahan

3.0 August 18, 2021

Review by William Driver for Marcus Hinojosa

Completed transaction on August 18, 2021

We were quoted a rate that was not correct. The explanation for how that happened was weak and did not make sense. We had problems with getting the correct kind of insurance as we were not told that the property was a townhouse and not a condo. We could not leave messages as the voicemail box was always full.

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