New American Funding Reviews
Review by Sarom Webb for New Alberson
Completed transaction on April 27, 2021
Feedback is from my experience. It would be great to be involved throughout the process even though I am just the spouse. Alot of times people tend to forget there are two people going through the long process. Sometime I'm included and others I'm not, and only when my signature is needed. Checking in and communicating could be better from other people as well. Overall, it was a long process to complete & glad it was done.
Review by Bryce Ecklein for Sarah Dammarell
Completed transaction on April 26, 2021
Sarah was good and responsive. The system she is working in is impossible. Perhaps 8 different people sending messages; last minute requirements( e.g. 'wet signature' ) that are nearly impossible and expensive to complete, inability of closers to obtain info requiring borrower to step in.... should I go on?
Review by Alexander Mundy for Todd Blake
Completed transaction on April 22, 2021
Choosing different products
Review by AW Haynes for Melissa Gibson
Completed transaction on April 21, 2021
Communication was great
Review by Rodrigo Wong for New Davis
Completed transaction on April 19, 2021
Communication overall leaves a lot to be desired. From Mass e-mails stating that my loan was at-risk to internal threads between departments referring to my file being part of the communication with me. They made me feel uncomfortable and like I was just another number.
Review by Luis Villalobos Segovia for Yesenia Celestino
Completed transaction on April 19, 2021
N/a
Review by David McMurrin for Andrew Pasillas
Completed transaction on April 18, 2021
The process dragged on all the way to the end of the rate lock. Communication was poor. I didn’t know if I would get the loan or not all the way to the end of the process. It said I was approved, then it dragged on. Very anxious process. Not good.
Review by Robert Bowers for Ethan West
Completed transaction on April 17, 2021
Loan processor did not communicate clearly or timely.
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