New American Funding Reviews
Review by Jesse Arana for Anonymous Anonymous
Completed transaction on August 18, 2021
Frank Barajas was absolutely great! He is empathetic and promptly responsive to his customer needs. The reason why I am not likely to refer friends and family is not because of Frank Barajas. Instead it is because New American Funding took more than 6 months from the date I was pre-approved to close my refinance loan. This was an outrageous and unreasonable length of delay.
Review by Stephen Otto for Anonymous Anonymous
Completed transaction on August 18, 2021
Communication was not always the best and the process took almost 7 months to complete. Seemed like I had to be the one reaching out to people to keep things moving. In the end, I got a good rate, but it took way too long.
Review by Kathy Jackson for New Masnjak
Completed transaction on August 18, 2021
I was asked for more and more information on my finances than we ever provided on our original mortgage.
Review by Joshua Weger for New Schlagheck
Completed transaction on August 18, 2021
I would have liked more thorough explanations of the process.
Review by Stephen Fisher for Anonymous Anonymous
Completed transaction on August 18, 2021
what was unpleasant was the whole experience after completing the application process. That went fine. However once the loan was in process, communications where sparse from NAF overall, and the closing process was horrible. having the company, loan closures, was a big mistake. It was necessary to re-schedule with a notary three or four times. One of those times, the notary went To the wrong address, forcing another reschedule.
Review by Robert Hiles for Justin Pope
Completed transaction on August 18, 2021
Better communication. Better estimates. Better attention to detail.
Review by Patricia Alford for Kyler Breen
Completed transaction on August 18, 2021
Unfortunately, he has an entire team that affects his score. I asked months ago what I needed well before the house was done being built and had we started then, I wouldn't have to pay extra for scores and points and had less delays. Underwriting was the issue and not Kyler per say. If underwriters were more present early on it would have been a pleasant experience.
Review by Bonnie Sheahan for Steve Schauer
Completed transaction on August 18, 2021
We signed and agreement around Nov 2020. Every month they would email for us to send them a copies of our Bank Statement for certain month and/or days, Paychecks, Taxes, Car payment statements. So every month from Nov 2020 to Feb 2021 they asked for this paperwork. THEN(5) days before closing they ask to speak to Ford Credit and our closing gets pushed back. Very nerve racking unnecessarily. So that ruined my 1st house buying. Bonnie J Sheahan
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