New American Funding Reviews
Review by Gregory Clark for Steve Schauer
Completed transaction on August 19, 2021
I felt unnecessary pressure to close on a day convenient to everyone but me. Everyone, I mean everyone, acted as if no one had ever taken this loan (reduced from 30 to 15 years) in fact, the paperwork stated "cash out" when in fact it was the opposite, a large amount of cash in. I was told that we would be allowed to miss a payment during the process,. Not true. As for this survey, we closed back in September? Thanks for opening old wounds.
Review by Juan Del Orbe for Anonymous Anonymous
Completed transaction on August 19, 2021
N/A
Review by Tameika Johnson for Anonymous Anonymous
Completed transaction on August 19, 2021
My personal experience was not all bad, however I did not feel like there was enough communication. I was not privy to info until the last minute and in my opinion it came off as unprofessional. For a period of time I felt as though I was getting the run around. Once Mr. Hamilton and I did talk things took a immediate turn for the best! Once he and I started talking on a regular everything ran smoothly. Had this happened from the beginning, I would've surely given 5 stars instead of 3.
Review by Christopher Havens for Anonymous Anonymous
Completed transaction on August 19, 2021
Better communication throughout. It started off good but dwindled towards the end.
Review by Jeffrey Klein for Anonymous Anonymous
Completed transaction on August 19, 2021
Brandon was great! However the underwriter was terrible. I have bought many homes in my life but I have never seen a lender ask for so many items. I would never use New American again and would not recommend them to anyone. Brandon was great, it's the underwriter and complete process that is awful
Review by Darrell Evans for Anonymous Anonymous
Completed transaction on August 19, 2021
Better service period!
Review by Robbin Meek for Anonymous Anonymous
Completed transaction on August 19, 2021
The commutation wasn’t the best with Chris and I thought he was a bit rude at times when I didn’t understand the loan process and the reasons for somethings but I do know he worked hard on our loan and do appreciate that and it came through that part was great but the way he was when someone didn’t understand everything was not great had me in tears many times
Review by Troy Weiser for New Allsopp
Completed transaction on August 19, 2021
More and better communication
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