New American Funding Reviews
Review by Matthew Eggett for Anonymous Anonymous
Completed transaction on August 19, 2021
Everything would have been fine, except there were a few issues with communication, which in turn extended the time it took to complete the refinance.
Review by Akyia Lawrence for Anonymous Anonymous
Completed transaction on August 19, 2021
The information that I received consistently changed. I was informed about major changes a few hours before closing. Rita Hazel did her best to resolve the issues she was always very professional however, there were many disconnects in communication that resulted in myself being informed at the last minute.
Review by Carrie Menendez for New Sinak
Completed transaction on August 19, 2021
The communication between myself, the agent, his assistant and the underwriter was inconsistent and caused issues. I also had to send materials in multiple times to your company to various people. I have closed on properties in the past; and this was by far the most difficult.
Review by sbennett8 for Anonymous Anonymous
Completed transaction on August 19, 2021
I went with Omni Fund because they offered the best re-fi rate. However, they failed to make sure that the lender had actually locked in that rate, so we lost 1/8%. The online document signing was great, very convenient. However, I was not kept informed of periodic progress. A week or more would go by without hearing anything until I enquired. They were responsive at that point and would let me know about some delay or other difficulty. It would have been MORE helpful and reassuring for them to have taken the initiative to keep me informed about what the next step was and when I should expect it. At this point, I am still waiting for the loan to be funded.
Review by Curtisa Nyirenda for Anonymous Anonymous
Completed transaction on August 19, 2021
When we first communicated I was told the interest rate was about 4.2%, and I called back when the loan personnel was off his boss told me 3.5%. I feel this was a deception. These are some issues that minorities like me still face in America. A research just came out recently that minorities are still facing unfair lending practices where they pay more 5.3 extra basis points than other borrowers. This has to stop!
Review by Patrick Frankmann for Tania Murray
Completed transaction on August 19, 2021
For the lender to get in touch with the borrower instead of vice versa.
Review by Doreen Mc Mahon for Anonymous Anonymous
Completed transaction on August 19, 2021
I am not a strong communicator via technology and prefer to work with people face-to-face. I fear my lack of finesse set in motion my struggle with email communications causing confusion. While I appreciate the "tool kit" I was sent, I felt it an unreasonable solution to human communication - not sure who has time to read it when they are working, selling/buying a house, and moving. I did appreciate the weekly updates via email. That routine communication gave me a sense of forward movement
Review by Hebe Mordacci for Steve Schauer
Completed transaction on August 19, 2021
I had to request 3 times for Net Sheet . I received it st the very last minute upon my 3er request
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