New American Funding Reviews
Review by Ashley Shannon for New Drexler
Completed transaction on November 2, 2023
I would ask questions through email and would not receive a response. I was asked for information that was already submitted to the personal portal provided by the company. Maybe too many clients and the associates forget who they are dealing with, which confirms that you are not a valued client.
Review by Allen Johnson for New Drexler
Completed transaction on November 2, 2023
To have been told of the different interest rates prior to finalization. We were advised that we were getting a FHA loan then discovered that it changed to Conventional. No breakdown of how much of the monthly payment would go towards principal, interest, and insurance prior to closing. Would have love to physically meet with Rep prior to sitting down with Closing Attorney.
Review by Salimatu Barry for New Drexler
Completed transaction on November 2, 2023
Although he made himself very reachable, I felt like he was talking down to me at times and he was kind of rude to both me and my Realtor at different points.
Review by Tammy Bui for New Drexler
Completed transaction on November 2, 2023
The process was very rushed because the Lender & Builder wanted to close before the end of the month. It gave us 30 days to get business in order. Miscommunication between Chris and the Loan Processor, Danielle, was evident.
Review by Supichaya Panprasert for New Drexler
Completed transaction on November 2, 2023
The rate that you have provided to me is much higer than the lender I worked with. But I have no choice to select my lender due to D.R.Horton. I do not think I was treated fairly with the rate!!
Review by Shakemia Raglin for New Drexler
Completed transaction on November 2, 2023
When I went to closing it was 4,000 extra then expected to pay. If i didn’t have it I wouldn’t have a home today. Tell people exactly what there paint at closing and make sure it doesn’t change. Points was bought for what reason I’m not sure because my score was already the same from the start. I really didn’t get credit at closing because the behind the door 4000 took it right back. Something I was never told about.
Review by Terrance Ham for New Drexler
Completed transaction on November 2, 2023
Let me start by saying that the Drexler team got the job done, and we even closed 4 days early. The reason for the 3 stars is the lack of communication at times. When we were able to talk to Chris on the phone it always felt rushed and he talks over you, I don’t think he means to, I know he’s super busy. We were not informed of our closing date being pushed up until 10pm a couple of nights prior and that came from our realtor, we were in another state and had to book last minute flights.
Review by Josette Newton for New Drexler
Completed transaction on November 2, 2023
I didn't receive weekly updates on this transaction. This closing was delayed and I didn't hear from the office.
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