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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 407,861 reviews

Customers were not compensated for their New American Funding reviews.

1.0 July 10, 2017

Review by Oscar Rodriguez for Anonymous Anonymous

Completed transaction on July 10, 2017

no comment

1.0 June 27, 2017

Review by Stephanie Fields for Anonymous Anonymous

Completed transaction on June 27, 2017

There were numerous conversations that were condescending in tone, actions items were not thoroughly explained through the process and he literally raised his voice at me on multiple occasions. This is my 3rd home to buy and I've never experienced interactions that were so hateful in tone. He sent rude emails to myself and my real estate agent. I will never do business with this company again.

1.0 June 22, 2017

Review by Michayla Pearson for Steve Schauer

Completed transaction on June 22, 2017

COMMUNICATION! I'm very disappointed I used you guys to be honest. I'm so upset I got to the point I felt like I had to continue the loan through you. Josh did not communicate anything to me and I felt like up until the last point things were still being changed under my knowledge and as I was signing my paperwork I was still correcting issues that were in it. That is NOT my job. Thats why I pay you. I'm very disappointed and upset with this service and would never refer a friend here.

1.0 June 4, 2017

Review by Oscar Salcido for Anonymous Anonymous

Completed transaction on June 4, 2017

Answer calls and texts would be great in a timely fashion would greatly help.

1.0 May 18, 2017

Review by Ivan Guillen for Anonymous Anonymous

Completed transaction on May 18, 2017

Communication has to improve on several occasions I would call or email and would not get a response on a timely manner. Many times I had to resubmit the same documentation numerous times or I would submit what was requested only to be later informed that it was not enough. It was my first time purchasing a home and there was a lot I did not know. Even at the time of closing all the documentation had not be disclosed to me or my realtor. Very unpleasant experience.

1.0 May 14, 2017

Review by Dale Gauch for Anonymous Anonymous

Completed transaction on May 14, 2017

I felt like I was talked down to, felt I was misled, & don't feel like I got the deal that was discussed at the start of the process.

1.0 April 1, 2017

Review by user1707012 for Anonymous Anonymous

Completed transaction on April 1, 2017

Actually zero. But this doesn't let me use a zero Four weeks of application process. Loan approved. Closing scheduled. Disclosure released. Three day wait period is over. We're ready to go to closing. Heading into closing They pull the loan because the home doesn't pass the Fannie Mae requirements since it's a second home in a resort area. Yep. Could they have found this out early in the application? With the appraisal? With all the other documents we sent them? Nope. Five weeks into it. On our way to closing they pull the funds No thanks

1.0 March 28, 2017

Review by EVERARDO OCHOA for Anonymous Anonymous

Completed transaction on March 28, 2017

The house was signed for on the 21's and the property has not been turned over, have not received the keys. During the process was insulted many times and talked down to. It feels like I'm not the right class of Latino for her.

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