New American Funding Reviews
Review by Rossana Plep for Anonymous Anonymous
Completed transaction on October 27, 2017
I hate leaving bad reviews. But Diana lied to us continually (about when paperwork was submitted &closing dates) n shifted blame to her assistant instead of taking responsibility. She was combative towards us n the agent n title co. I am not sure if she had no idea of what she was doing or if she just completely bungled our loan, but if we didn't feel trapped (restarting the process with another mortgage company would have meant 45+ until closing), we would have fired her in an instant.
Review by Mario Marquez for Anonymous Anonymous
Completed transaction on October 25, 2017
The only reason I did my loan with New American Funding was because of Scott Ingram. He sold me on your company. I originally made contact with your company and decided that your company was not right for me. Scott called me back and sold me I never spoke to Chris on the phone. He sent me an email with his picture. I understand that Chris had the relationship with my builder thus the reason why he had to be the agent on record. As a customer this left me uncertain throughout this loan process.
Review by Thomas Steinbacher for Anonymous Anonymous
Completed transaction on October 23, 2017
Never again
Review by Elizabeth Rivera for Anonymous Anonymous
Completed transaction on October 22, 2017
No comment.
Review by Alejandro Salazar for Anonymous Anonymous
Completed transaction on October 5, 2017
Be more professional dont be rude provide us with information when information is needed keep paperwork in line so that i don't have to provide same things over and over and over again replace Sonya and Wendy, they were very unprofessional workers Sonia could claim down and stop raising their voice at their clients Wendy could keep track of work and provide the correct information
Review by Tiffany Karmann for Anonymous Anonymous
Completed transaction on September 23, 2017
She would not explain why there were several requests up to the day before the closing date. I have now owned my house for 2 weeks and still do not have any answers to my questions that were prior to the closing date. A message was left for her boss, when asked for my file to be checked for examining my file to find out what was going on. Her boss never bothered to respond. Therefore communication was lacking.
Review by Gary DuBose for Anonymous Anonymous
Completed transaction on September 14, 2017
The agent was unprofessional, incompetent, inconsistent, inconsiderate and did not communicate well. She only offered problems and no solutions. It appeared she was trying to sabotage our process and cover her tracks. From the beginning she pessimistic and unpleasant. Then we had to keep sending information several times. She also failed to follow through in a timely manner. I would not recommend her to my worst enemy and I hope this is not how New American Funding conducts business or I will be
Review by Abraham Campos for Anonymous Anonymous
Completed transaction on September 9, 2017
Communication ,responsibility, professionalism was not provided everything was scattered worst experience we've had to be a first-time home buyers very stressed out
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