New American Funding Reviews
Review by ayush tiwari for Anonymous Anonymous
Completed transaction on December 15, 2025
Great rate. V. responsive. However, much room for improvement in the communication process.
Review by chris bscherer for New Ramirez
Completed transaction on December 14, 2025
Home Equity loan took way to long to complete. bad communication. Just not great.
Review by Edward O'Dell for New Ramirez
Completed transaction on December 14, 2025
Scott Bernell was fantastic- extremely helpful and knowledgeable and returned calls and e-mails promptly. However, the document processor was terrible. I had to resend documents that he clearly lost (or forgot were sent). This caused a delay, my rate lock expired and I was charged hundreds of dollars extra for the loan. Very frustrating experience.
Review by jann gordils for Anonymous Anonymous
Completed transaction on December 12, 2025
They are not readily accessible and offer incentives that they don’t deliver once the loan application process has been started and is too late to change lenders.
Review by Gary Griffiths for Anonymous Anonymous
Completed transaction on December 12, 2025
Excellent mortgage rate and top-notch support from our representative, but inefficiency and/or sloth on the part of one employee stretched out the process to four months!
Review by Ms. Grimaldo for Anonymous Anonymous
Completed transaction on December 12, 2025
The process took longer than I expected. There was a whole issue with a pay off my daughter did on her car. It was just one thing after another. I understand this is government money. But the fact that we kept going round and round about providing proof of how the car was paid off. Was a head ache it itself. I was way to invested in this already if I would know it was gonna be such a hassle I would of waited another month for my credit score to in crease and my daughter's car to show paid off. I litterly was to the point that I wanted to cancel everything.. I am still waiting for 3 payments to ne paid off after the closing.
Review by Christopher Martin for Anonymous Anonymous
Completed transaction on December 12, 2025
They really want me to rate them. Lots of emails to get me to fill out a survey after. They did their jobs. Not a life changing experience.
Review by Kelsi Riqueros for Anonymous Anonymous
Completed transaction on December 12, 2025
Employee accountability could be better. We very nearly didn't get our mortgage because our 1st loan officer was giving false information and he got fired. The 2nd loan officer we got was much better with communication and honesty. It was extremely stressful but thankfully it worked out in the end
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