New American Funding Reviews
Review by Bib Lo for Sao Vang
Completed transaction on June 22, 2020
There is nothing good to say about Shao. She was not professional at all. The lack of communication made it very difficult for my client to close on her home. I still don’t know what the issue was to this day. I would not recommend her or this lender to anyone.
Review by Andrew Moore for Anonymous Anonymous
Completed transaction on June 22, 2020
Complete disaster from start to finish. Employment verification wasn't done until a month in and they had to scramble to get that done. the closing was changed from the 8th to the 10th to the 12th to the 15th to the 19th to the 22nd back to the 19th. On the day of closing the 19th they finally told us cash to close which was wrong and we had to get refunded from the attorney trust. They didn't send the wire until the last minute so they had to rush to the courthouse just to make it on time befor
Review by Karen Hood for Diana Rodriguez
Completed transaction on June 12, 2020
Someone who was competent doing there job. Worst lending experience ever!!
Review by Gregory Burchett for Wendell Stewart
Completed transaction on June 11, 2020
Both of your people that we dealt with, Wendell Stewart and Jewliane Avila, were unbelievably incompetent. I am stunned at their lack of knowledge of the different home buying processes and the aloof attitudes that they had during the entire process. Their poor work ethic and incompetence resulted in a nightmare buying experience for us and resulted in us owing an additional $600 to the sellers and created an incredible amount of inconvenience and stress for us and the sellers.
Review by Tasia Wright for Katie Cappalo
Completed transaction on June 10, 2020
Katie did not communicate it’s my agent or myself throughout the process. We had to continuously call and email her in which she never answered. She asked for the same documents multiple times which prolonged and pushed my closing three times. She never showed up to the closing with the other half of my documents to sign which caused my settlement to be 4 hours waiting on the documents to be sent over from the bank. She was horrible and I would never recommend her to anyone.
Review by Tina Gearhart for Mark Cooper
Completed transaction on June 10, 2020
I had multiple conversations with Mark during the process about a lack of communication and professionalism. We were asked to provide documents multiple times. I had sent a fax on a Sunday that was not found until the end of that week. There was no formal appraisal done -- we were told this was due to COVID.... however, the appraisal did not even have a current picture of our home considering we have made multiple updates. (this space does not allow for enough characters for my full complaint)
Review by Elizabeth Flanagan for Anonymous Anonymous
Completed transaction on June 6, 2020
Allison was very unprofessional. She very little knowledge and gave me a lot of incorrect information. The incorrect information and mistakes that consistently happened caused me a great deal of problems from start to finish of my home buying experience. It was not a good experience at all.
Review by Roberta Lujan for NAF ID#6606
Completed transaction on June 6, 2020
Robert was unethical and lied to me. Repeatedly asked for the same documents several times. In addition, claimed documents and repeated proof was for underwriting, but then approved closing in less than 24 hours. Pushed closing without consulting all parties. Will NEVER recommend this person or the company.
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