New American Funding Reviews
Review by Paula Stueve for Tucker Cusick
Completed transaction on July 5, 2020
Where were the details of the numbers to close? How much should the Buyer bring to closing? Loan officer informed me he wasn't responsible for getting them to me--someone was. I did not hear from Mr. or Ms. Someone Else. Terrible experience. If this loan officer is not the one doing the work, why wasn't I in touch with the one who was? The title company contributed its own share of non-communication. Terrible.
Review by Troy Hammer for Andy Jensen
Completed transaction on July 5, 2020
Very poor communication, he was very unorganized,and it took almost 3 months to get it done. In the end we were happy with the interest rate and our overall mortgage.
Review by Dane Mosman for Tonya Sample
Completed transaction on July 3, 2020
Final cost per month and closing cash had stayed the same for a month through many different forms. Then less than 24 hrs before closing both cash to close and the monthly payments went up considerably. We tried calling, emailing and texting and got no explanation as to why. She didn't contact us and never explained why it changed or why these changes happened right before closing when she had been working on it for a month. Unsatisfied, would not reccomend.
Review by Frank Farinella for Omar Rivera
Completed transaction on July 2, 2020
There was poor communication and lack of explanation on numerous items. I had to deal with multiple personnel, at least 5. There is no need to have that many people involved from just one organization. Then, I started to receive attitude from one of the staff members. I would not recommend your company.
Review by Scott Bregg for Christopher Kim
Completed transaction on June 26, 2020
I have tried numerous times to contact him to see what my next steps are and have not heard anything back. Not only have called him I have also called the company themselves and have heard nothing.
Review by Jay Mitchell for Delaram Norman
Completed transaction on June 25, 2020
It was a very scary experience, not being given much information from start to finish and the little information we did receive we felt was very misleading. It was a very stressful and scary time that we would definitely not recommend for anyone else to get involved with.
Review by Jacob Krummel for Mike Allen
Completed transaction on June 23, 2020
I did not like how I could not get ahold of Mike and Kelly. I felt that the communication was not good at all. I was misled of how much my down payment and how much my return was going to be. I really did not appreciate that all of the paperwork was finalized right before are closing.
Review by Paul Lindberg for Brady Unger
Completed transaction on June 23, 2020
Not sure it was Brady'd fault but the overall service and responsiveness of New American was horrendous. This was my 5th VA loan experience and all others went smoothly. This was a terrible experience that cost us thousands of dollars and extreme stress. In no way shape or form would I recommend this company to any Vet.
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