New American Funding Reviews
Review by Patricia Allen for Jane Schatz
Completed transaction on September 6, 2021
Well she's fine and nice. Only met once. You got to know to know your customers and to be more concern about them and their experiences. Jill, Matt, Cindy, Ann, Lilleth were awesome!!! They knew the stress I was going through and showed compassion and helped me through the process Just didn't really get to know her that's all
Review by Rodolfo Jan Michael Zorrilla for Jane Schatz
Completed transaction on September 6, 2021
Jane and Matt were great. The problem came during closing and the final processing of the loan. Brooke Povlsen was working the file and emailed me to request additional documents on Thursday evening (6/18). I responded several times to this email with no reply. I followed up on Tuesday (6/23) before I received a response. The initial email stated my deadline for submission was 6/20. This lack of response continued on to closing. Delays cost both the seller and I work time. Poor execution at clos
Review by Corinne Edelin for Christine Funding
Completed transaction on September 6, 2021
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Review by Maykoll Gutierrez Briceno for Jose Plascencia
Completed transaction on September 6, 2021
Seria de gran ayuda mantener al tanto a las personas sobre cómo va el estatus de sus tramites, ya que los tiempos de espera en incertidumbre son demasiado largos, tiempos en los que no se recibia ningún tipo de noticia sobre los tramites del préstamo y sobre todo seria bueno no esperar hasta el último día para saber si el préstamo esta aprobado o no!
Review by Sharon Riggs for Jill McKinney
Completed transaction on September 6, 2021
New American Funding, thank you for processing. Somedays, I had a good experience and other days it was painstakingly grueling.., Personally, I would have preferred to see more "in-depth" communication, across the board, but thankfully, with God's help, we all made it past the finish line. Matt, thank you for being available with answers to my myraid of questions. You were on point! Faced with the options given to score, I chose an "Okay". Thanks again for everything we closed and I love it!
Review by Crista McMullen for Jill McKinney
Completed transaction on September 6, 2021
Jill was in communication with me somewhat throughout my approval process.
Review by Catrina Griffin for Jill McKinney
Completed transaction on September 6, 2021
Everything happened so fast for us but Jill came through and did everything professionally and in a timely manner.
Review by Deborah White for Jill McKinney
Completed transaction on September 6, 2021
Jill and her team were great. The apprasier was an issue and very unprofessional. He did not get the appraisal back within the time allotted because his power went out and he did not tell anyone until the 11th hour.
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