New American Funding Reviews
Review by James Crow for Ashley Riley
Completed transaction on September 9, 2021
The amount of time it took for us to get this loan was absurd. We weren't being kept up to speed on what was taking so long, and it ended up causing us to have to provide additional documents because of the slippage. If you tell a customer a date, stick to the date.
Review by Barbara Morgan for New Jordan
Completed transaction on September 9, 2021
It was a very stressful process for my family & myself. All those involved did their best to resolve the situation, but my file had numerous moving parts that caused it to be extremely difficult.
Review by Deborah Gerber for Kalee Benowitz
Completed transaction on September 9, 2021
The information we were provided was not always timely and accurate. The initial loan application information that we requested to be changed, specifically removal of the escrow account. Kalee told us not to worry about it, and that it would be taken care of later. Several weeks later we received a Closing Document that still contained the escrow account. When we requested to have it removed, we were informed that the loan fees would be higher. Why didn't Kalee tell us this weeks earlier?
Review by Frankie Grajeda for Kalee Benowitz
Completed transaction on September 9, 2021
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Review by Lani Redlund for New Garcia
Completed transaction on September 9, 2021
the person we had dealt with at the end did not get the job done on time. Found out an hour before closing, we didn't have clear to close. Had mortgage commitment for over a week and she had told us that she asked buyers to move costing an extra week out, which was done at signing of contract when date was changed a week out with initials. Also, to hang up on my buyer's after not getting them to the closing table with zero communication, is astounding. Very unprofessional.
Review by Jason Szoltysik for Antwaun Dawson
Completed transaction on September 9, 2021
Great Experience
Review by Ricardo Aleman for Antwaun Dawson
Completed transaction on September 9, 2021
More regular updates even if its just to let customers know things are still being processed or delayed due to holidays.
Review by Mary Steinberger for Anthony Coleman
Completed transaction on September 9, 2021
The underwriting company changed the date 4 times on us. When we tried asking what was going on no one knew. I was 9 months pregnant with my son and they kept changing everything on us it was stressful. The last time they changed it my husband called and spoke with a manager because we was fed up with no one being able to help us or tell us what was going on.
Smart Moves Start Here.