New American Funding Reviews
Review by Jeremy Goettel for Xavier Martinez
Completed transaction on September 9, 2021
Helped with an issue
Review by Morgan Rachell for Sam Alabed
Completed transaction on September 9, 2021
On two separate occasions - once with Sam and once with Trevor- they sent me an email with an unencrypted attachment containing my personal information. This is an unacceptable mistake and a violation of my trust. What's worse is that they had both previously sent me links to my personal portal that protected my information, proving that they already knew the protocol for sharing sensitive info. Their aloof response also displayed a lack of understanding of the severity of the issue.
Review by Taylor Britt for Daniel Levine
Completed transaction on September 9, 2021
Took 90 days to close. The loan processor was horrible. She seemed young and unexperienced. She made multiple mistakes in getting our loan to close and left us feeling less than confident in her ability to get it right. Daniel was kind and very responsive, but he also seemed to lack the experience needed to stay on top of the project and get the loan to closing. There were many things that fell through the cracks, that shouldn't have happened. We are happy with our rate, but thats about it.
Review by Tom Devine for Elizabeth Vazquez
Completed transaction on September 9, 2021
Nothing to say
Review by Faline Connelly for Chris Cooke
Completed transaction on September 9, 2021
While Chris did work hard for me he made statements and promises he couldnt entirely keep. I appreciated that he was responsive and tried to answer my questions. The problems I experienced were mostly with the so called Processor Margaret Shelby who does not know how to do her job, was unprofessional, hung up on me once, caused me a lot of extra stress I didnt need, and pulls down the whole company by having an attitude. It appears to be some kind of nepotism or favoritism !
Review by Geraldine Ramos for Andy Kim
Completed transaction on September 9, 2021
Neither bad nor stellar. Knows more about Mortgage Credit Certificates now with my refinance circumstance. Appreciated him reaching out to offer a lower rate.
Review by Shaina Harcourt for Moe Hoballah
Completed transaction on September 9, 2021
was not Moe's fault, but everything and one else....
Review by Dawn Melde for Ashley Riley
Completed transaction on September 9, 2021
Ashley was very kind. Would have received 5 stars but our closing was rescheduled 3 times. This was mostly not her fault, but I do feel that had she paid more attention to detail and kept up with the process, she could have caught the errors rather than me having to find them. I was very disappointed at the very end she had forgotten that we were already clients of NAF.
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