Skip to main content

New American Funding Reviews

experience.com logo

New American Funding Overall Rating

4.9/5 rating based on 415,817 reviews

Customers were not compensated for their New American Funding reviews.

3.3 September 10, 2021

Review by Holger Harrer for Steve Lascano

Completed transaction on September 10, 2021

Steve is very personable and that’s what pulled me in. The communication was not great. An email would be sent and I wouldn’t know and I was expected to return correspondence right away. Rarely would I get a phone call unless I didn’t see the emails. Then I signed the papers for the loan and 12 days later I still haven’t heard that the loan went through or when my payment is due and it is the 6 th of the month . This is my 7 the mortgage and never had communication issues before.

3.3 September 10, 2021

Review by Erik Crosson for New Ambrose

Completed transaction on September 10, 2021

No comment

3.3 September 9, 2021

Review by John Vasut for Zack Bazzi

Completed transaction on September 9, 2021

Would've appreciated more communication with updates on the status of the process. Zack was very nice and helpful when I did communicate with him. I was being pressured by friends and other mortgage companies to abandon Zack and go with them or someone else. After all was said and done, Zack did come through for us. My loan was funded expeditiously, which impressed me very much. I wish Zack well and am looking forward to doing business with our new mortgage company.

3.3 September 9, 2021

Review by Dakota VandenToorn for Zack Bazzi

Completed transaction on September 9, 2021

I was told that the quickness of closing would be how fast I could respond to everything. Turned out it was not and New American was just extremely slow with everything.

3.3 September 9, 2021

Review by Remone Randolph for New Cruz

Completed transaction on September 9, 2021

Shorter time to refinance. Better communication during the process

3.3 September 9, 2021

Review by Nick Hoff for Sema Kaderi

Completed transaction on September 9, 2021

Please see emails I sent, and the replies (or lack of replies) I received. Communication is the key, and your people have failed. I was in the dark, had unanswered questions, and was surprised with a 90 minute notification from mobile notary saying he was on his way.

3.3 September 9, 2021

Review by Lawrence Stein for Sema Kaderi

Completed transaction on September 9, 2021

NONE

3.3 September 9, 2021

Review by Shaina Blair for Sema Kaderi

Completed transaction on September 9, 2021

It took a long time, and coordinating closing was a little cumbersome but overall, very responsive to communication and everything went very smoothly with closing attorney and loan funding

Smart Moves Start Here.Smart Moves Start Here.