New American Funding Reviews
Review by Nicholas Zeman for Bruce Stensrud
Completed transaction on September 29, 2021
Our working with Bruce went well. He was always helpful when we had questions. The communication and quality of work we received from Rusty was extremely disappointing. Even after closing, we were never sent a final CD, despite requesting one multiple times. Our real estate agent sent numerous emails and voicemails leading up to closing regarding a few outstanding issues, but her requests went unanswered. We felt that the service we received did not meet our standards considering the large sum of money paid. We had to get our cash to close amount from the title company as numbers we received from Rusty were inaccurate and had no supporting documentation. Overall it was not a positive experience leading up to closing.
Review by Randall Hashem for New Lindsey
Completed transaction on September 26, 2021
Took forever to get approved. multiple request for the same docs. Came down to less than 24 hrs before closing to get "final" approval. 11th hour fund transfers and great banking relationships got funds transferred to title. Felt like there could have been a better experience. However, I will acknowledge that there were many players in many roles due to attrition, PTO, etc, but I was impacted none the less.
Review by Leslie Kuntz for Kristen Gentile
Completed transaction on September 25, 2021
Would have appreciated any communication when our equity cash was 3K less than requested. We would have upped our finance amount.
Review by Kayla Connolly for New Moran
Completed transaction on September 24, 2021
More support and detailed explanation of the steps and what to expect next.
Review by Hailee King for Chris Cooke
Completed transaction on September 17, 2021
Overall, Chris kept us informed and didn’t make us feel like just another number. He always answered our questions
Review by Kimberly Stayton for Nick Bartz
Completed transaction on September 17, 2021
My husband handled all the transactions, he wasn't dissatisfied. The process went fast Wich was nice
Review by Johanna Larson for Jeff McGowan
Completed transaction on September 15, 2021
More communication at closing. Clear transfer of communication if we are to communicate with anyone else.
Review by Joshua Huxohl for Kelvin Millhouse
Completed transaction on September 11, 2021
Oh it was memorable alright. We signed paperwork showing we would get 2000 back, then went down to $1500 then Meredith told me it was 900 the day before closing and said it was usually adjust by 1 or 200 but that was max, we get to closing and it was $390 we were to get back. I was not happy to say the least so I called Meredith and she immediately told me she never said it was only a couple hundred difference and why am I really making a big deal over the 500-600 difference. She continued to tell me it wasn’t her fault but the closing team. I would never recommend her to anyone. Then she proceeded to tell me she bent over backwards to get our loan closed when she did. Ummm that’s your job!!!
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