New American Funding Reviews
Review by Talia Mark for Marino Torres
Completed transaction on December 20, 2021
Marino was helpful however the entire process made Marino look bad. The other individuals involved really made this a horrible experience for our family and we would NEVER recommend New American Funding
Review by Joshua Zink for New Duncan
Completed transaction on December 19, 2021
Lower costs and interest rates.
Review by Chuck Alshouse for Scott Uttley
Completed transaction on December 18, 2021
Every day it seemed I needed to provide more documents.
Review by Angel Berrios for Gillen Grant
Completed transaction on December 17, 2021
Everything was fine at first but then miscommunication started to happen. We were told that we were pre-approved but then we found out that we weren’t a couple weeks later due to employment verification. We didint know either until I called and asked. The worst was when our file was given to the loan processor Zipporah Francis. Her communication was HORRIBLE! Never let us know when she received our documents and she didn’t have the Closing docs ready for settlement. We sat at settlement for 3 hours just to be told that the docs were not coming. I called zipporah multiple times but no answer and no return call. Very unprofessional. Then she sent in the incorrect closing docs on the second settlement date as well. This process would have been better if we did not get zipporah as our loan specialist. Gillen was fine.
Review by Michele Lebar for New Glick
Completed transaction on December 17, 2021
I provided all info and didn’t get a call if approval. I had to find out if I was approved. Once my loan was approved it went smoothly until I had to work with the next person. Again slow and lack of communication.
Review by Daniel Lynn for Rebekah Hawkins
Completed transaction on December 15, 2021
Service was great during the first stages of the refinance process but not once things really got going
Review by Jasen Manka for Nicholas Skinner
Completed transaction on December 15, 2021
We got NO communication for a week. Come to find out Nick had Covid19. But, it still would have been nice to hear something someone. We went a week after the estimate was done. We figured the loan was up in the air and may not work.... Then, every thing was a go a week later. But for that we my wife and I were worried.
Review by Daren Stone for Brett Sackman
Completed transaction on December 14, 2021
Better communication on what the process will require and when. For example, I asked if there was anything that needed to be done from my end and was told no. Then a few days later was told I needed to retrieve a few documents which were difficult to retrieve by that time. Being given more information on what to expect ahead of time would be helpful.
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