New American Funding Reviews
Review by Dan Uphold for Jim Butz
Completed transaction on July 10, 2024
Really don’t understand how a mortgage company could be so incompetent. My wife received a call a month after closing saying there was a glitch in the system and our mortgage payment is increasing!? We’ve spent months getting tortured by your loan processor Jaenine, who treated us like some kinda of Russian spies and now after the papers have been signed there was a glitch and the numbers are not what we were told!? You’re dealing with peoples lives here. I know that probably doesn’t mean much to you but it’s catastrophic when something bad happens.
Review by Delaney Muehlmann for Peter Grant
Completed transaction on July 2, 2024
Cons: Terrible communication, unclear with options and processes. Asking for the same information repeatedly. Multiple emails about the same things. Just overall really frustrating and confusing.
Review by Kristina Kovalenko for Amy Harvell
Completed transaction on June 28, 2024
To take in attention client needs..
Review by James Allen Scheidter III for Jim Schrader
Completed transaction on June 28, 2024
2 weeks past original closing date 4 extensions No options on loans at the beginning Loan changed 2 times one week before the extended closing date Communication terrible across the board frank bill Loans did not fit my needs as a small business owner. The underwriter asking one request at a time
Review by Emily Olguin for John Ruskin
Completed transaction on June 27, 2024
Communication was terrible. Emails and phones were ignored by two different processors. Our closing date was missed by 30 days....The day of closing the buyers were told they needed to bring $5,000 more to closing than was disclosed to them; over the 60 days they were sent 10 disclosures.
Review by Gary Berg for John Ruskin
Completed transaction on June 27, 2024
In every way possible bad! John finally took back over and got my loan closed after months of Ineptness by those working for him. It was an absolute nightmare working with Cardinal Financial. I cannot say for sure how many people dropped the ball, but it was a lot. This poor experience should not fall solely on John’s shoulders, and ultimately it was the people he handed me off to that lead to my overall bad experience. I actually like John I appreciate his willingness to help with the issues.
Review by Emily Olguin for John Ruskin
Completed transaction on June 27, 2024
Communication was terrible. Emails and phones were ignored by two different processors. Our closing date was missed by 30 days....The day of closing the buyers were told they needed to bring $5,000 more to closing than was disclosed to them; over the 60 days they were sent 10 disclosures.
Review by Gary Berg for John Ruskin
Completed transaction on June 27, 2024
In every way possible bad! John finally took back over and got my loan closed after months of Ineptness by those working for him. It was an absolute nightmare working with Cardinal Financial. I cannot say for sure how many people dropped the ball, but it was a lot. This poor experience should not fall solely on John’s shoulders, and ultimately it was the people he handed me off to that lead to my overall bad experience. I actually like John I appreciate his willingness to help with the issues.
Smart Moves Start Here.