New American Funding Reviews
Review by Gunawan Agus for Phillip Epps
Completed transaction on January 16, 2024
On the pro side, Phillip initiated the refi offer and at the end of the day, we got it done. That is huge. Two things can be improved. The paperwork follow-ups. Phillip could have been clearer about what the underwriter will ultimately look for. The instruction was to just show one of our accounts that has some kind of healthy balance. But the numerous subsequent follow-up documentation asks were clearly towards the account where the refi cost will be funded from and the source of funding. Second, the multiple delays that at the end costed us $3K to lock the rate. It felt like nothing we can do about it unless we want to abort the whole thing. 3 extensions and none of them felt like it's our fault. 2 of them were clearly delays on NAF side. The last one is because we went on a christmas vacation and it came as a surprise when we saw the new loan disclosure with $3K on it. I'd recommend Phillip but with a big dose of caveat that you have to be asking lots of questions and look after your own interest.
Review by Kenneth A Jackson for New Sweet
Completed transaction on January 12, 2024
I don't know what could have been improved as I have no previous experience with the FHA loan approval process. The details provided were adequate and perhaps the loan process was extended because of the many requests for documentation. I am still waiting for confirmation of funds to be released to my contractor and I require documentation for same. Also, what rules determine release of funds from holdback escrow account? Regards, Kenneth Jackson
Review by Michael Simpson for New Shaw
Completed transaction on January 11, 2024
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Review by Zachary Hearn for New Bourne
Completed transaction on January 10, 2024
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Review by Kino Elliott for New Moseley
Completed transaction on January 10, 2024
As a first-time homebuyer, I wished they would have called and explained the paperwork and numbers for us to have a better understanding of what we were signing. Also felt like our loan could have been structured better which would have saved us a little more money.
Review by Desiray Infante for Adam Hafiz
Completed transaction on January 5, 2024
I felt deceived on rates and lied to when in competition with another lender and when it came to the final closing the story had changed
Review by Sesar Rubalcava for New Viveros
Completed transaction on December 30, 2023
Sometimes it felt like we were bothering people by simply asking questions and then there were big gaps of zero communication. Felt like we didn't get updates until we asked for them, thank God we did because some of those updates ended up being important like having to sign and send things.
Review by Brian Borchardt for New Steel
Completed transaction on December 21, 2023
We wanted a ten year loan we were given a 15 we were told we would get .75% back on closing costs it expired before we closed. Lady at title company seemed to know nothing about the rent check we brought had it mailed. Just didn't seem to be on top of things. Appreciated the bridge loan we couldn't have done it with out but just didn't feel comfortable.
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