New American Funding Reviews
Review by Stephania Jeanty for Darwin Caffrey
Completed transaction on December 9, 2025
The communication is poor
Review by Jaimee Renee Losey for Jason Tiburzi
Completed transaction on December 7, 2025
I have experienced several issues and to date still no resolution and no follow up. I made the biggest mistake in chosing New American Funding. The lack of accountability is mind blowing.
Review by Johanna Pampillonia for Mike Saggese
Completed transaction on December 4, 2025
From the begining the communication and level of service was very very poor, I was not able to communicate with Mike Saggese at all, completely left in the dark with numerous requests along the way. Document request was not submitted in a timley manner.
Review by Austin Bloyd for Victoria Adkins
Completed transaction on December 2, 2025
Better communication
Review by Jessica Marie Stout for Steve Davis
Completed transaction on November 24, 2025
Having someone who actually communicated, didn't charge me for interstate on days we didn't have the loan because of his negligence and acted we weren't just a quota he was trying to reach. Worst experience ever.
Review by Justin Blake Mooney for Scott Tillman
Completed transaction on November 23, 2025
NAF was abysmal. I would never recommend this company, the incompetence shown by the employees from every department is ridiculous.
Review by Austin Webster for Neal Brown
Completed transaction on November 15, 2025
Lee was amazing, anytime i I had questions she helped to the best of her ability. Neal, was great at first, up until the last week before closing. They messed up the paper work for my CD, had my mortgage payment on the CD listed at $1,015 , so I questioned why so much higher than expected,? I had to push to get him to investigate it, and he started getting agitated and pushed me to sign the CD even though the numbers were over by $150 ! once we for off the phone he did his research , called me back to let me know that they had fixed it, then proceeded to push and try to convince me to sign the original CD with the original numbers, and threatened me that if I didn't sign it , it WOULD , not could, delay closing . He attempted to push me into signing a bad contract that would have cost me $40,000 over the term of the home loan. Never again! Lee was great though!
Review by Michael E. Queen for Paul Morgan
Completed transaction on November 13, 2025
Frank was so awesome. Paul never returned any requested calls from day one. on day one he told me he was my loan officer for life... what a joke. I would not recommend him or do any loans in the future with him. Frank was my guy with all the answers and made me feel really good with the relationship-- he needs a raise or promotion.
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